Cyara

Cyara's AI-Powered CX Transformation Platform Helps Businesses Evolve to Meet Customers' Expectations

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Industry: Software Development
Company size: 401 people
Headquarters: Austin , Texas +6 more
Founded: 2006
Type: Privately Held
Total funding: $375.0M

Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers hundreds of the world's leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt, learn, and make autonomous decisions in real time, Cyara provides the assurance layer that turns pilots into production-ready deployments—testing AI agents with AI agents to catch what scripts can't. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure, friction-free, and high-quality CX at scale. To learn more, visit cyara.com

IVR Testing Contact Center Testing Customer Experience Testing Contact Center Monitoring chatbot testing CX Assurance Customer Experience AI-Driven Analytics & Intelligent Insights AI-Powered Customer Experience (CX) Assurance Conversational AI Testing & Optimization Generative AI Assurance & Governance LLM-Driven Agent Testing

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Cyara

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