Decagon

Empowering every brand to deliver concierge customer experiences.

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Industry: Software Development
Company size: 532 people
Headquarters: San Francisco, California +2 more
Founded: 2023
Type: Privately Held
Total funding: $481.0M

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.

AI Agents and Conversational AI

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Decagon

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