Harte Hanks

For over 103 years, Harte Hanks has helped brands grow closer to their customers. We bring together two core capabilities: Fulfillment & Logistics and Customer Experience (CX). 📦 FULFILLMENT & LOGISTICS: PRODUCTION EXPERTISE AT SCALE: For more than 40 years, we've been the production partner brands count on for complex programs with fixed deadlines. • Production footprint: 700,000+ sq. ft. of FDA-compliant production space in Kansas City and Boston • Kitting & assembly: subscription, gift and beauty boxes, influencer and PR kits, sampling, and promotional packages, with late-stage configuration so changes made late still ship on time • In-house digital print: personalized, on-demand and just-in-time print with same-day, next-day and 48-hour turnaround • POP/POS, ecommerce and B2B fulfillment, returns and product recalls • 50M+ packages year at 99.98% accuracy • Allink360™ TMS: a 9K+ carrier network moving 1.3B+ lbs of freight a year 💬 CUSTOMER EXPERIENCE (CX) Connected services that help brands know, reach and serve their customers. • Customer Care & Contact Center: outsourced, human-first, omnichannel support from delivery centers in North America, Europe and Asia Pacific • Data Services: data cleansing, enrichment, acquisition and segmentation • Marketing Services: strategy, creative, direct mail, email, paid social, demand generation and integrated omnichannel campaigns 🌎 WHO WE SERVE Leading brands across CPG, beauty, pharma and healthcare & Pharma, retail, financial services, B2B and ecommerce. Our average client relationship lasts more than 12 years. 🚀 WHY HARTE HANKS? One partner from purchase to delivery and everything in between, with a named account manager on every program. 🧩 Specialties Data Services • Omnichannel Marketing • CRM • Demand Gen • CX Strategy • Customer Care • Fulfillment • Kitting and sample Fulfillment •Print on Demand • Product Recalls • 3PL • TMS • Analytics • Direct Marketing • Supply Chain Optimization