Probe CX

Probe CX

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Industry
Outsourcing and Offshoring Consulting
Company size
4,648 people
Headquarters
Melbourne, Victoria +10 more
Type
Privately Held

Probe CX is a global customer experience organisation focused on creating environments where digitally-enabled CX thrives. A part of Probe Group, we enhance experiences with the right blend of people and technology to help our clients achieve their CX transformation goals. Partnering with organisations across more than 11 industries, our solutions help unlock trapped CX value. We create meaningful interactions that exceed expectations through our digitally-powered, people-first approach. Rooted in a culture of diversity, accountability and respect, Probe CX designs scalable, end-to-end CX solutions by understanding the challenges of our clients, their employees and their customers. From managed and outsourced services to intelligent automation and workforce transformation, our teams drive tangible results for businesses of all sizes. With over 40 years of experience building socially responsible and sustainable CX solutions, we are the partner of choice for next-generation driven CX. Join the next generation of CX. We are always looking for passionate people to join our global team and help us design the future of customer experience. Explore our open roles at https://careers.probecx.com/global/en or reach out to our recruitment teams directly at careers@probegroup.com.au (AU) or recruitment@probegroup.com.ph (PH).

Customer Management & CX Intelligent Automation IVR & NLP Technology Robotic Process Automation (RPA) Credit & Collections Consulting Shared Services Contact Centre Knowledge Services and Offshore Managed Outsourcing

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