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Sendbird

Sendbird

The AI customer experience company — powering Delight.ai and the world’s #1 communication API platform.

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Industry
Software Development
Company size
261 people
Headquarters
San Mateo, California +4 more
Founded
2013
Type
Privately Held
Total funding
$220.7M

Sendbird is the AI customer experience company. We provide the infrastructure that powers delight.ai – the branded AI concierge, and the Sendbird Communication Suite, the world’s #1 communication API platform. Together, they enable brands to deepen connection and deliver personal, trusted, and unforgettable customer experiences. Trusted by 4,000+ leading brands—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands. Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.

AI agent AI customer service AI agent platform SMS AI agent Chat API Chat SDK Business Messaging Communication Solutions Customer Support Solutions Communication Platform as a Service Conversational AI Cloud communication
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