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WATI.io

WATI.io

The AI-Powered Customer Engagement Platform built for Revenue Growth

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Industry
Software Development
Company size
280 people
Headquarters
Kuala Lumpur +5 more
Founded
2020
Type
Privately Held
Total funding
$31.3M

Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support—all inside WhatsApp and connected messaging channels. Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra. Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognized as a Premium Partner of Meta and Google. Unlock Revenue Growth with Wati, your AI co-pilot for revenue growth.

Customer Support Chatbot WhatsApp API WhatsApp Business Lead Generation Notification WhatsApp Business API Chat Automation CPaaS SaaS WhatsApp Customer Services
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