Whatfix

Whatfix

Digital Adoption Platform | Empowering individuals and enterprises through Digital Adoption.

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Industry
Software Development
Company size
1,102 people
Headquarters
San Jose, CA +4 more
Founded
2013
Type
Privately Held

Whatfix is the AI-native Digital Adoption Platform built for the modern enterprise. It helps organizations close the adoption gap by enabling users to use software effectively in the flow of work, while providing visibility into where users struggle. Whatfix delivers a unified platform that combines in-app guidance (DAP), hands-on simulation training in a risk-free environment (Mirror), and adoption analytics (Product Analytics) to create a continuous adoption loop. Powered by ScreenSense engine, the platform understands user context and intent to deliver real-time guidance, personalized training, and actionable insights. With this approach, enterprises can accelerate time-to-proficiency, standardize workflow execution, improve data accuracy, reduce support tickets, and maximize the ROI of their digital investments across complex enterprise applications.

SAAS Interactive guides Employee/User Training Interactive walkthroughs Enterprise Product Adoption Performance Support System User Adoption Product Adoption User Onboarding Customer Support Customer Success User Engagement

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