Principal Cloud Solutions Engineer

Job Summary:

If you are a professional looking for an opportunity to work with the global Emerson Systems and Software organization, this is a stimulating opportunity for you! As the Principal Cloud Solutions Engineer, you will serve as a trusted technical expert responsible for shaping the strategy, architecture, reliability, and continuous improvement of cloud-based SCADA solutions and related technologies. You will collaborate with global stakeholders, influence technical decisions, solve complex customer and operational challenges, and drive innovation that enhances the performance, scalability, and adoption of Emerson's cloud solutions.

In This Role, Your Responsibilities Will Be:

• Serve as a technical authority for cloud administration, cloud-based SCADA solutions, and associated applications.
• Lead the design, implementation, optimization, and support of complex cloud-based customer environments.
• Provide advanced troubleshooting expertise for critical customers, system, and platform issues.
• Develop and recommend technical strategies, standards, and best practices that improve reliability, scalability, security, and operational efficiency.
• Partner with engineering, product, operations, and customer-facing teams to deliver innovative solutions and exceptional customer experiences.
• Evaluate emerging technologies and recommend improvements that support business objectives and customer needs.
• Drive continuous improvement initiatives focused on service delivery, system performance, automation, and operational excellence.
• Act as a senior escalation point for highly complex technical challenges.
• Influence product enhancements and technology roadmaps through subject matter expertise and customer insights.
• Mentor technical team members and promote knowledge sharing across the organization.
• Contribute to the development of technical documentation, implementation standards, and operational processes.
• Support strategic customer initiatives by providing technical consultation and guidance.

Who You Are:

You gain insight into customer needs. You have a strong bottom-line orientation. You encourage diverse thinking to promote and nurture innovation. You ask the right questions to accurately analyze situations. You adjust to fit the audience and the message.

For This Role, You Will Need:

• Experience serving as a technical expert in cloud services, industrial automation, operational technology, SCADA systems, or related environments.
• Demonstrated success delivering and supporting complex technical solutions in customer-facing and operational environments.
• Strong knowledge of cloud platforms, industrial control systems, data acquisition technologies, or enterprise-scale software solutions.
• Expertise in diagnosing and resolving highly complex technical issues across multiple systems and technologies.
• Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
• Ability to influence technical direction and drive collaboration across multiple functions and stakeholder groups.
• Experience identifying opportunities for process improvement, automation, and operational optimization.
• Proficiency with Microsoft business applications and digital collaboration tools.

Preferred Qualifications That Set You Apart:

• BS/MS in Chemical, Electrical, Electronics, Mechanical, Instrumentation, or other Engineering and any related field.
• Minimum of 5 years’ experience supporting cloud-based or on-premises SCADA platforms in industrial, energy, utilities, manufacturing, or related environments.
• Knowledge of industrial communications, telemetry systems, flow computers, RTUs, PLCs, and related technologies.
• Experience with cloud architecture, system integration, infrastructure modernization, or digital transformation initiatives.
• Familiarity with operational technology cybersecurity principles and industry best practices.
• Experience contributing to technology roadmaps, platform standards, or strategic technical initiatives.
• Knowledge of oil and gas production, industrial operations, or similar process-driven industries.
• Experience mentoring technical professionals and fostering technical excellence across teams.
• Exposure to scripting, automation, or software development practices that improve operational efficiency.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave

WHY EMERSON

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

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ABOUT EMERSON

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

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