Service & Delivery Manager - 12-month contract
Intellihub Melbourne, Victoria, Australia
Utilities · 51-200 employees
About the role
You will lead the planning, governance, and delivery of complex enterprise technology programs while acting as a bridge between business and technology teams. The role involves managing a diverse portfolio of work, including platform migrations and strategic technology initiatives, from concept through to operational readiness.
What they look for
Requirements
The ideal candidate has demonstrated experience leading enterprise technology programs and business transition initiatives in complex environments. You must possess strong program governance skills, commercial acumen regarding contracts and vendors, and expertise in Agile delivery methodologies.
Full description
Company Description
At Intellihub, we’re on a mission to make sustainable energy smarter. Our Behind the Meter (BtM) team is driving the future - think solar, home batteries, EV chargers, and smart pool tech. We're all about helping households electrify, save energy, and enjoy seamless, tech-powered solutions. Join a team that’s building cutting-edge capabilities, creating real value for customers, and shaping a greener tomorrow.
Job Description
Reporting to the Head of Technology, we are looking for a Service Delivery Manager to join our team on a 12 month fixed-term contract.
In this role, you will lead the planning, governance and delivery of complex enterprise technology programs that support our strategic objectives. Acting as the bridge between the business and technology, you'll work closely with leaders across the organisation to translate priorities into practical delivery plans, ensuring initiatives are successfully implemented from concept through to operational readiness.
You'll lead a diverse portfolio of work spanning technology transformation, platform migration, operational change, enterprise transition activities and strategic technology initiatives.
Qualifications
You are a highly organised and commercially minded delivery leader who thrives in complex, fast-moving environments. In addition to this, you'll have:
- Demonstrated experience leading enterprise technology programs, transformations and business transition initiatives
- Strong program governance, delivery assurance and executive reporting capabilities
- Experience translating business strategy into practical technology roadmaps and outcomes
- Expertise in technology discovery, feasibility assessments, RFP development and vendor selection
- Strong Agile and hybrid delivery leadership experience
- Knowledge of release management, testing, operational readiness and production transition
- Commercial understanding of contracts, licensing and vendor management
Additional Information
This is more than a delivery role. It's an opportunity to help build a new organisation from the ground up and shape the technology landscape that will support its future growth.
In this role, you will:
- Make a meaningful impact from day one.
- Help define how technology enables our future success.
- Be part of a collaborative, entrepreneurial and high-performing team.
- Join an organisation where your ideas and expertise will genuinely shape the way we work.
If you're excited by transformation, enjoy solving complex challenges and want to help build something new, we'd love to hear from you.
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