BI Manager (Business Intelligence Manager)

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world-class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

DUTIES AND RESPONSIBILITIES

• Accountable for running performance monitoring for Thailand across regional platforms (Leaderboard, CenterPoint, Sales 360), verifying refresh schedules, reconciling numbers across Commercialization and Distribution, and carrying insights into the monthly performance cycle.

• ​Serve as single intake point for regional dashboards; conduct end-user training for Sales, Marketing, SFE, and Distribution, resolve metric definition queries, and track data quality issues and platform bugs through to closure with Regional BI and GTS/IT.

• ​Act as market-level owner for external market data sources (IQVIA, DDD, Infrared, Euromonitor); manage delivery quality, vendor relationships, and licenses while turning raw market files into actionable commercial analysis for leadership.

• ​Own and execute Customer Sales Matrix (CSM) uploads for Thailand by agreeing cycle cut-offs with SFE, converting and validating matrix files, resolving failures, and tracking data drift against CRM.

• ​Represent Thailand on regional BI automation initiatives (e.g., automated sales incentive calculations), define local functional requirements, supply/validate test data, execute user acceptance testing (UAT), and migrate legacy local reports.

• ​Provide validated data and analysis for monthly/quarterly business reviews and client reporting, maintain standardized metric definitions with Business Unit Heads, and approve new local report requests before development.

• ​Manage and run extract, transform, and load (ETL) routines, data cleaning, and cross-checks across internal and external pipelines to catch and resolve data issues same-day while ensuring strict compliance with data protection policies.

• ​Document local BI technical standards, review BI Analyst output, and deliver technical coaching to build self-service data capabilities across commercial teams.

Qualification:

• Bachelor’s degree in Data Analytics, Computer Science, Statistics, Economics, Management Information Systems (MIS), Accounting, Pharmacy, Life Sciences, or a related quantitative discipline is preferred.

• ​Minimum 4 years of solid experience in commercial data, business intelligence roles or healthcare or pharmaceutical analytics, with experience owning a reporting estate.

• ​Strong background in consolidating data from unstructured or inconsistent sources.

• ​Advanced knowledge and skills in Enterprise BI tools (Power BI, Looker), SQL, data modeling, data warehousing, Excel, and Python.

• With the added advantage of hands-on experience in local market datasets (IQVIA, DDD, Infrared, Euromonitor).

• ​English proficiency at a business-fluent professional level.

• ​Strong communication, stakeholder management, and executive presentation skills.

What We Offer:

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.

• We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.

• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.

• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.