IT System Administrator

Summary

This position is responsible for effective provisioning, installation and configuration of hardware and software in the Axium Foods infrastructure. This position is accountable for supporting Windows, Windows server, and Microsoft Business Central and other systems that support the company’s infrastructure.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

Job Tasks and Responsibilities

• Be on-site Monday through Friday but be available to provide technical support when necessary, in a 24/7 manufacturing environment.

• Assist in maintaining network hardware and equipment including servers, routers, WiFi AP’s and firewall.

• Install new/rebuild existing servers and configure hardware, peripherals, services, settings, etc. in accordance with standards and requirements.

• Ensure that the company’s technology infrastructure is secure, data is backed up, and a solid business continuity plan is in place.

• Interact with other members of the staff to use technology and include technology applications as an integral part of the operational infrastructure.

• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.

• Repair and recover from hardware or software failures.

• Perform regular security monitoring to identify any possible intrusions.

• Act as liaison between the Axium and all IT vendors.

• Create, change, and delete user accounts (AD, M365 and card access) per authorized requests.

• Assist the IT Director in suggesting ways to improve the Axium/CK/Keystone technology

• Assist in overseeing the VoIP phone system.

• Provide limited remote support to various manufacturing locations

• Support company AI usage

• Other duties as assigned.

Requirements

• A degree in Information Technology, Computer Science, or Management preferred; experience as an IT Supervisor or relevant management experience is required.

• 5 years experience in IT required.

• Experience in a production environment

• Proficiency in Microsoft Office 365 and the admin portal is required.

• Experience working with Microsoft Business Central is preferred.

• Working with team members with various levels of experience with technology

• Excellent professional communication skills when dealing with both internal and external entities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed within this document are representative of the knowledge, skill and/or ability required. The individual must be able to work flexible hours.

Physical Demands

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle or touch objects, tools, or controls; reach above shoulders; and talk and listen. The employee is occasionally required to climb, stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must be able to regularly lift and/or move up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing this job the employee is occasionally (or regularly) exposed to the following environmental factors: cold weather in winter, heat and humidity in spring; summer; fall.