SRE

•

• Job Summary

• The Site Reliability Engineer (SRE) is responsible for ensuring the availability, performance, scalability, and reliability of enterprise platforms and applications. The role focuses on monitoring, automation, incident management, and continuous improvement, working closely with engineering and DevOps teams to build resilient and highly available systems.

• 2. Key Responsibilities

• Ensure high availability and reliability of production systems and services

Monitor system health using observability tools (logs, metrics, traces)

Define and track SLIs, SLOs, and SLAs to measure system performance

Lead/support incident management, root cause analysis (RCA), and post-incident reviews

Automate operational tasks and implement Infrastructure as Code (IaC) practices

Support and improve CI/CD pipelines for stable and efficient releases

3. Skills & Competencies

• Technical Skills

• Cloud Platforms: Azure

Monitoring & Observability: Prometheus, Grafana, Splunk, ELK, Datadog

Containers & Orchestration: Docker, Kubernetes

CI/CD Tools: Jenkins, GitHub Actions, GitLab CI, Azure DevOps

Infrastructure as Code: Terraform, Ansible, CloudFormation

Responsibilities

• 2. Key Responsibilities
• Ensure high availability and reliability of production systems and services

Monitor system health using observability tools (logs, metrics, traces) Define and track SLIs, SLOs, and SLAs to measure system performance Lead/support incident management, root cause analysis (RCA), and post-incident reviews Automate operational tasks and implement Infrastructure as Code (IaC) practices Support and improve CI/CD pipelines for stable and efficient releases 3. Skills & Competencies

Qualifications

• Technical Skills
• Cloud Platforms: AWS / Azure / GCP

Monitoring & Observability: Prometheus, Grafana, Splunk, ELK, Datadog Containers & Orchestration: Docker, Kubernetes CI/CD Tools: Jenkins, GitHub Actions, GitLab CI, Azure DevOps Infrastructure as Code: Terraform, Ansible, CloudFormation

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.