Senior Network Data and Intelligence Analyst

We have an exciting opportunity for a Senior Data and Intelligence Analyst to join our team.

We’re looking for an analytical and forward-thinking individual to join our North West team. You’ll play a key role in analysing and modelling data to uncover insights, identify trends and develop recommendations that inform important investment, planning and operational decisions across the region.

This is an opportunity to put your analytical expertise to work on something that really matters. Working collaboratively with colleagues and stakeholders across the business, you’ll help shape how we use data and intelligence to improve road safety, network performance and customer experience.

This role is based from our Manchester, Warrington, Penrith or Preston office.

• Extract, analyse and interpret complex data relating to the regional road network, identifying patterns, trends and underlying factors affecting network performance.

• Identify opportunities for further investigation and turn analytical findings into clear, meaningful insights and actionable recommendations.

• Use GIS tools to analyse, map and communicate spatial data, bringing insights to life and supporting evidence-based decision-making.

• Work collaboratively with regional and national stakeholders to understand data requirements, strengthen data quality and support effective information management and governance.

• Identify opportunities to use data and intelligence to improve road safety, customer experience and operational delivery.

• Produce high-quality analysis, reports and visualisations that support regional investment, planning and performance decisions.

About you.

• Strong analytical and problem-solving skills, with the ability to interrogate complex datasets, identify trends and patterns, actionable intelligence to support decision-making.

• Knowledge of data analytics and information management, including the application of analytical methodologies, tools, techniques, and information governance principles.

• Technical expertise in data analysis, including experience of writing SQL queries and using data analysis, visualisation and reporting tools, particularly Excel and Power BI.

• Experience of GIS and spatial analysis techniques. Knowledge of Esri products, particularly ArcGIS Pro and Experience Builder, is desirable.

• Strong communication and organisational skills, with the ability to explain complex findings to diverse audiences, manage competing priorities and deliver quality outputs to deadlines.

• A degree, HND or equivalent qualification in a relevant discipline, or demonstrable equivalent experience in data analysis, intelligence, geospatial analysis, or a related field.

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

We offer many different ways to work flexibly and we’re open to discuss part-time working, job shares, and flexible start and finish times.

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

• Our total reward package includes basic salary, the potential for a performance related bonus

• Contributory pension scheme with employer contribution of up to 10%

• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)

• Flexible hours and an approach driven by connected and sustainable working which includes hybrid working

• Life assurance of 4 times annual salary

• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines

• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel

• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities

• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme

• Community friendly – offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

• Right to work check

• 3 year employment history references

• DBS criminal record check

• Social media and adverse journalism check

• Driving licence check (if applicable)

• Fit to work questionnaire (for all), followed by a medical check (if applicable)

• Qualifications and/or professional membership check (if applicable)

And finally

We reserve the right to close before the advertisement expires.