Digital Solutions Project Manager

Job Summary and Department Description

The Digital Solutions Project Manager is a key role in the digital transformation of Avant Healthcare Professionals. The role will oversee projects in the digital transformation program, as well as develop project management practice. The Digital Solutions Project Manager is responsible for planning, coordinating, and delivering cross-functional projects that advance the company’s technology modernization and digitization priorities. This role translates strategic initiatives into structured project plans, establishes clear governance, manages risks, and supports the adoption of new technologies, with projects that will encompass operational integrations, automation, mobile applications, and AI-enabled tools. The Digital Solutions Project Manager partners with business leaders, technical teams, vendors, and stakeholders to ensure projects are delivered within scope, budget, and schedule. This role will champion project management best practices within the organization and educate and enforce project management best practices in a vibrant environment.

Essential Functions of the Job

• Manage the end-to-end delivery of technology, digitization, automation, integration, and business process improvement projects from initiation through implementation and closeout

• Create and maintain project charters, scope, schedules, milestones, budgets, resource plans, risk and issue logs, decision logs, and status reports

• Interact with senior management on project risks, options, and status; identifying, assessing and managing project risks, dependencies, issues, constraints, change requests, and escalating matters requiring leadership decisions

• Translate business needs into clear project requirements, process maps, success measures, and implementation plans in partnership with business and technical stakeholders

• Provide timely, audience-appropriate project and portfolio reporting to the VP, executive sponsors, project teams, and other stakeholders

• Support responsible AI, data quality, privacy, cybersecurity, document retention, and compliance requirements within assigned projects

• Use waterfall, agile, scrum, or hybrid delivery practices based on project needs and maintain consistent PMO standards and documentation

• Coordinate vendor deliverables, project dependencies, service commitments, and roadmap activities in partnership with the senior management and internal stakeholders

• Partner with VP, Technology & Digital Solutions to support project governance, portfolio visibility, prioritization, and alignment with the technology roadmap and organizational goals

• Introduce PM accepted best practices into other project areas, offering guidance and education when introducing new project management concepts

• Contribute to the continuous improvement of PMO methodologies, templates, SOPs, governance practices, and lessons learned

• Partner and build relationships with business owners, Learning & Development, and other stakeholders on change management, communications, training, adoption, and digital enablement activities

• Enforce PM standards are accepted at the highest level

Marginal Functions of the Job

• Other duties as assigned

Normal Work Schedule

This is a full-time position. Standard business hours are Monday through Friday 8:00 AM to 5:00 PM. Additional time outside of these hours may be needed to complete the essential functions of the job.

Education, Training, and Experience

• Bachelor’s degree in Computer Science, Software Engineer or related field required, or equivalent combination of education and experience will be considered

• PMP, CAPM certification preferred

• Minimum of 6 years in technology leadership, digital transformation, or enterprise systems management

• Experience in staffing, healthcare technology, or workforce solutions with a strong understanding of healthcare compliance desired

• Digitization and AI experience highly preferred

• Expertise with and implementing CRM ERM, Applicant Tracking, HR, and Financial platforms

• Comfortable with SaaS or on-prem models

• Deep integration experience (API strategies, iPaaS, platform governance)

• Competencies in portfolio management, and change management

• Excellent collaboration and communication skills; detail-oriented and the ability to lead in a fast-paced, high-growth environment

• Ability to stand behind and enforce PM standards

• Strong vendor management and negotiation experience

• Demonstrated knowledge of project governance, planning, risk management, budget tracking, change control, stakeholder communication, and waterfall, agile, scrum, or hybrid delivery methodologies

Job Level Competencies

• Technical Skills: Advanced ability to perform technical skills required for job role. This may include the use of specific technology, knowledge of job-specific tasks and concepts, etc. Advanced ability to supervise project workflows for the team. Advanced ability to handle routine tasks and non-routine tasks; and handle tasks with a high level of complexity with no guidance.

• Communicates Effectively: Advanced ability to communicate and network with key contacts outside own area of expertise. Advanced skills in active listening and adjusting articulation and body language for presentations. Advanced ability to provide clear and concisely written, verbal and nonverbal communication.

• Develops Self: Advanced ability to understand and apply an advanced range of experience, professional concepts, and Company objectives. Advanced ability to take a lead role in projects that require advanced professional skills. Advanced ability to mentor others in the area of specialization. Advanced ability to continuously refine and update skills to stay current and progress in the field.

• Customer Focus & Teamwork: Advanced ability to work independently to determine team and customer-centric methods for assignments. Advanced ability to drive collaborative efforts and navigate team dynamics. Advanced ability to address escalated customer feedback or concerns.

• Decision Making: Advanced ability to leverage various selection methods and techniques to drive optimal results within the department. Advanced ability to perform situational analysis and interpret risk data, including emotional intelligence and potential organizational impact. Advanced ability to think critically in solo or group settings and manage time effectively. Advanced ability to coach others on best practices.

• Innovation: Advanced ability to develop ideas that establish new or improve business processes across a division or key functional area and increase productivity. Advanced ability to address complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors with an innovative approach. Advanced abilities in creativity, flexibility, continuous improvement, curiosity, experimentation, data analysis, entrepreneurship, collaboration, and strategic thinking.

• Quality & Results Oriented: Advanced ability to self-monitor and correct work. Produces optimal results that impact one or more teams, departments, or divisions. Advanced ability to demonstrate a commitment to excellence in their work and actively contributes to the development and improvement of processes and procedures. Advanced ability to mentor colleagues on best practices for quality and results.

• Resourceful & Tenacious: Advanced ability to use internal company policies and resources along with other external professional concepts to develop solutions to complex and critical issues.

Required Licenses, Certifications, and Other Specific Requirements of Law

• Health Insurance Portability and Accountability Act (HIPAA) certification and ability to obtain and maintain

Other Characteristics of the Position

Physical Demands:

• Stationary desk work for extended periods at a time

• Regularly required to communicate

• Infrequent lifting of office supplies up to 20 lbs.

• Vision abilities including close vision and ability to adjust focus

Work Environment:

• This job operates in a professional office environment.

• This role routinely operates standard office equipment.

Statement of Responsibility for Confidential Data

• Has access to, and requires daily use of, confidential records.

• Required by federal law to maintain strict confidentiality of “Avant” employee information and maintain security of such information.

• Proprietary Information and Non-Conflict Agreement required.

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.

As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.