Analyst, Client Solutions – Vietnam (Remote | Contract | US Business Hours)
The Straits Network Vietnam
Technology, Information and Internet · 51-200 employees
About the role
Manage end-to-end expert matching between clients and industry experts while providing research and consulting support. Facilitate client engagement and project execution through effective cross-functional collaboration.
What they look for
Requirements
Requires 1–2 years of experience in consulting, research, or client servicing with strong English proficiency. Candidates must be self-motivated, detail-oriented, and capable of working independently in a fast-paced remote environment.
Benefits
Full description
Lynk is the best place to seek, build and share credible human expertise. We power the new knowledge economy. Our Knowledge-as-a-Service platform unlocks the insights, experience and expertise of experts from around the world, helping people and companies make informed decisions. Our customers include Fortune 500 companies, leading investment houses, global family offices, top professional services firms, governments and other organizations.
We are seeking a Client Solutions professional with 1–2 years of experience for a remote contractor position in the Vietnam, with a preference for candidates based in US business hours. This is a client-facing role involving expert engagement management, research support, and client servicing. The ideal candidate is fluent in English and comfortable working in a fast-paced, global, remote environment.
Key Responsibilities
1. Client & Expert Engagement Management
- Manage end-to-end expert matching between clients and industry experts, with a focus on projects
- Ensure timely and high-quality delivery of expert insights
- Coordinate effectively between clients and experts across regions
2. Research & Consulting Support
- Support clients with market research, industry benchmarking, and competitive analysis focused on projects
- Translate client requirements into structured research outputs
- Provide clear and actionable insights to support decision-making
3. Client Support & Delivery
- Support ongoing client engagement and project execution
- Assist in managing client requests and ensuring smooth delivery of outcomes
- Help maintain high client satisfaction and responsiveness
4. Cross-Functional Collaboration
- Work closely with internal global teams to deliver projects
- Ensure seamless coordination across time zones and stakeholders
- Support efficient execution of client deliverables in a remote setup
What We Are Looking For
- 1–2 years of experience in consulting, research, recruitment, client servicing, or related fields
- Strong proficiency in English (mandatory)
- Strong communication and interpersonal skills
- Analytical thinking and research capability
- Ability to work independently in a remote, fast-paced, target-driven environment
- Self-motivated, proactive, and detail-oriented mindset
- Interest in consulting, markets, and business strategy'
What We Offer
- Competitive remuneration package, including attractive performance-based incentives. Team members exceeding their target can earn a high proportion of their monthly base salary in commissions, measured and paid quarterly
- Fast career progression with our merit based promotion policy
- An environment that respects diversity and inclusion
Additional Information
Location: Remote – Vietnam (US business hours) Experience Required: 1–2 years Language Requirement: English (professional level) Employment Type: Contractual
Notes:
- LYNK employees & contractors are prohibited from trading Restricted Securities (defined as any security whose performance is linked to a single company) for any Personal Trading Account.
- All new joiners are required to undergo a background check.
