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Rackner

Telemetry & Performance Data Analyst-Federal Health IT

Rackner

IT Services and IT Consulting · 51-200 employees

7 h ago
Remote data-analyst Mid (2-5 yrs) Full-time
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About the role

The analyst will collect and organize data from multiple systems to track performance trends and develop interactive dashboards using Power BI. They will also collaborate with cross-functional teams to identify data gaps and support data-driven decision-making for federal health IT projects.

What they look for

Data analysis Power BI SQL Splunk ServiceNow Performance reporting Data visualization KPI monitoring Trend analysis Data quality management Python Problem-solving Communication skills Technical documentation Operational analytics

Requirements

Candidates must have at least 3 years of experience in data analysis or business intelligence with proficiency in Power BI and SQL. Additionally, the role requires the ability to meet background investigation requirements for a Public Trust clearance.

Benefits

Medical insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) retirement plan Paid time off Paid holidays Professional development Certification opportunities Home-office equipment Remote-work support Fitness and wellness reimbursement programs Weekly pay

Full description

Telemetry & Performance Data Analyst-Federal Health IT

Location: Remote (US) Clearance: Public Trust

Rackner is seeking a detail-oriented Telemetry & Performance Data Analyst to turn data into actionable insights that help teams make smarter decisions and improve performance. The Data Analyst will build engaging dashboards, track key metrics, and uncover trends that drive efficiency, enhance user experience, and support continuous improvement. This role will focus on tracking health, optimizing speed and efficiency, and helping to solve technical and operational issues.

Responsibilities

  • Collect, organize, and analyze data from multiple systems to track performance and operational trends.
  • Develop and maintain interactive dashboards and reports using Power BI.
  • Establish and monitor key performance indicators (KPIs), ensuring data accuracy, consistency, and reliability.
  • Analyze historical and current data to identify trends, measure progress, and establish performance baselines.
  • Track user engagement, training effectiveness, and technology adoption.
  • Identify data gaps, troubleshoot reporting discrepancies, and recommend improvements.
  • Collaborate with cross-functional teams to support reporting needs and data-driven decision-making.

Qualifications

  • 3+ years of experience in data analysis, business intelligence, or performance reporting.
  • Proficiency with Power BI and SQL.
  • Experience with data monitoring, reporting, or analytics tools such as Splunk or ServiceNow.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to organize complex data and present findings to technical and non-technical audiences.
  • Ability to meet applicable background investigation requirements.

Preferred Qualifications

  • Experience with Python for data analysis or automation.
  • Familiarity with healthcare, operational, or enterprise performance analytics.
  • Experience developing performance dashboards and automated reporting solutions.
  • Knowledge of data quality management and performance measurement methodologies.

About Rackner

Rackner builds mission-critical systems for the U.S. government across software engineering, AI/ML, DevSecOps, cloud platforms, distributed systems, and application modernization.

Benefits & Perks

Rackner offers a comprehensive benefits package to eligible employees, including:

  • Medical, dental, vision, life, and disability insurance.
  • 401(k) retirement plan with company matching contributions.
  • Paid time off and paid holidays.
  • Professional development and company-supported certification opportunities.
  • Home-office equipment and remote-work support.
  • Fitness and wellness reimbursement programs.
  • Weekly pay and company team events.
  • Benefits are subject to applicable plan terms and eligibility requirements.

Equal Employment Opportunity

Rackner is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable law.

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