Graphic Designer Advisor

Description & Requirements

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

Working independently, the Graphic Designer Advisor serves as a pivotal creative leader and art director within our audience-aligned creative Marketing team. Led by a Senior Manager of Creative, this role translates targeted strategy into impactful design execution and is responsible for conceptualizing, developing, and delivering strategic, high impact creative solutions across all marketing communication channels. By serving as a subject matter expert (SME), this role elevates the daily output of the design and video teams, push the boundaries of our brand, and ensure that measurable business strategy is the driving force behind every creative decision.

This position may be worked remotely within the United States, with the exception of California. However, candidates located in the Charlotte, NC area are preferred.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you’ll be responsible for:

• Provides high-level art direction, thoughtful critique, and clear, actionable feedback to a team of graphic designers and videographers to elevate the department's daily creative output.
• Plans, executes, and oversees complex print, digital, and integrated design projects from initial concept through final production, ensuring strategy dictates the creative execution at every touchpoint.
• Seamlessly shifts conceptual thinking to navigate an extensive, demanding project load, thriving in a fast-paced environment while adapting quickly to shifting business priorities.
• Acts as the primary creative engine for audience-specific initiatives. Works autonomously while proactively providing comprehensive updates, strategic insights, and recommendations to their manager and broader Marketing leadership.
• Serves as a meticulous guardian of the brand identity. Demonstrates a strong understanding of brand voice, tone, and style, proactively pointing out inconsistencies in messaging and narrative to ensure cohesive storytelling across copy and design.
• Collaborates cross-functionally with internal teams to evaluate needs, concept creative strategies, and recommend optimal design execution options. Participates in and facilitates brainstorming and design alignment sessions across marketing and business teams.
• Presentation design may be required. Adopting and implementing new tools and software may be required.
• Mentors and assists less experienced peers.
• May perform other job duties as assigned.

What you’ll need to have:

• Minimum of 9 years of experience in a graphic design role at marketing or creative agencies, design studios, and/or in-house creative teams.
• Must be able to travel up to 10%.

What would be nice for you to have:

• Bachelor’s degree in design or related field is preferred.
• Minimum of two years serving in an art director capacity is preferred.
• Has specialized expertise, in-depth knowledge and contributes to company objectives as a subject matter expert (SME). Works on high impact projects that are complex and diverse in nature. Works on significant and unique issues where analysis of situations or data requires extensive skillset. Exercises independent judgment in making decisions, selecting methods, techniques and evaluation criteria for obtaining solutions.
• Specialized expertise in translating business objectives, audience insights, and marketing goals into compelling creative solutions. Demonstrates deep knowledge of financial services, fintech, and B2B/B2C marketing environments, exercising independent judgment to navigate a rapidly evolving landscape.
• Proven background in art directing multidisciplinary projects. Capable of evaluating complex visual and multimedia solutions (including motion graphics and video), providing constructive feedback, and mentoring other creative talent to guide them toward stronger, more innovative executions.
• Expert-level knowledge of graphic design, UX principles, typography, layout, and print/digital production practices. Highly skilled in developing design systems, enforcing scalable brand governance frameworks, and applying accessibility standards and inclusive design practices across multiple channels.
• Deep understanding of content strategy, messaging frameworks, and brand storytelling principles. Proactively identifies inconsistencies in messaging and partners seamlessly with copywriters to ensure visual design aligns perfectly with business communications and brand tone.
• Expert proficiency in standard industry graphic and multimedia design software, including but not limited to the Adobe Creative Suite (InDesign, Illustrator, Photoshop), Figma, Canva, and Microsoft PowerPoint. Skilled in evaluating and integrating emerging creative technologies, including AI-assisted design workflows, to continuously optimize creative output.
• Excellent presentation, storytelling, and executive-level communication skills. Skilled in stakeholder management, consulting, and facilitating cross-functional ideation, with the proven ability to articulate creative rationale and gain buy-in from cross-functional partners and senior leadership.
• Strong knowledge of creative operations, workflow optimization, and resource planning. Capable of leading through ambiguity, adapting to changing business priorities, and autonomously managing multiple concurrent projects under tight deadlines without sacrificing attention to detail.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.

Why Jack Henry?

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

General information

JobID

17396

Position Level

Individual Contributor

Team

Sales & Marketing

Working Time

Full-Time

Position Type

Regular

Travel Requirements

10%

Workplace Type

Remote