Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Integrated Business Planning (IBP) Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring system reliability and performance throughout the day.

Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Expected to provide solutions to problems that apply across multiple teams. - Coordinate cross-functional efforts to streamline issue resolution and improve system efficiency. - Mentor junior team members to enhance their problem-solving skills and technical knowledge. - Facilitate communication between stakeholders to ensure alignment on project goals and deliverables.

Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Integrated Business Planning (IBP). - Strong analytical skills to diagnose and troubleshoot complex system issues. - Experience with system monitoring and incident management tools. - Ability to interpret technical documentation and translate it into actionable solutions. - Excellent communication skills to effectively collaborate with diverse teams. - Capability to manage multiple priorities and work under pressure in a fast-paced environment.

Additional Information: - The candidate should have minimum 12 years of experience in SAP Integrated Business Planning (IBP). - This position is based at our BDC14A - STPI office. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.