Data Scientist Associate - Customer Analytics

Description

We have an exciting opportunity for you to shape the future of data at Chase and advance your career in a collaborative environment.

As a Associate Data Products & Analytics within the Consumer Bank Customer Analytics team, you will design and deliver robust, modernized data solutions that support analytics and business objectives. You will partner with stakeholders to develop high-quality, curated data products and contribute to a team culture focused on innovation and continuous improvement.

Job responsibilities

• Define and execute strategy for product data development and delivery
• Lead discovery and prioritization of data product needs, ensuring solutions are reliable and reusable
• Build collaborative partnerships with stakeholders to document product data and manage metadata
• Oversee data quality, integrity, protection, retention, storage, and usage
• Ensure compliance with firmwide policies, standards, and procedures for data governance
• Develop and maintain relationships with data delivery partners and consumers
• Demonstrate governance by tracking workstreams, prioritizing deliverables, and ensuring successful delivery
• Build presentations and data visualizations to effectively convey analytical findings and influence decisions
• Build business cases, construct test designs, and identify populations for pilot programs; analyze program performance and derive insights to help inform future customer strategies

• Track customer behavior and engagement, translating findings into strategies that drive business growth

Required qualifications, capabilities, and skills

• Bachelor’s degree and minimum of 3 years of industry experience in a data-related field
• Proficiency in data querying and manipulation using technologies such as SQL
• Demonstrated ability to manage tight delivery timelines across multiple workstreams
• Proven ability to execute through successful internal partnerships and influence across job functions
• Proficiency in Agile methodologies with tools like Jira or Confluence for backlog management
• Strong communication skills, both written and verbal
• Experience in defining and implementing multi-faceted projects or programs
• Proven track record in solving business problems through fact-based and scientific analytics, like to focus on solving problems
• Have a demonstrated ability to think both independently and collaboratively to implement creative solutions that solve business problems, being diligent in the detail while maintaining focus on broader purpose and business objectives
• Are comfortable summarizing key information and presenting recommendations to multiple stakeholders to influence senior management

Preferred qualifications, capabilities, and skills

• Experience with cloud technologies such as Snowflake or Athena
• Familiarity with data visualization tools such as Tableau or Power BI
• Proficiency with Analytical tools such as Python and Alteryx
• Exposure to modern data governance practices, including data quality, integrity, access, and compliance
• Experience collaborating with roles such as Data Product Owner, Data Owner, Data Engineer, Data Modeler, and Data Architect

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.