BUSINESS PROCESS ANALYST

The Business Process Analyst reports to the Manager, Project and supports engineering and cross-functional teams through data analysis, KPI reporting, project tracking, process documentation, and continuous improvement initiatives. The role provides data-driven insights and coordination support to improve operational efficiency, process compliance, and project execution.

May Include:

Business Analysis

• Apply process methodologies and gather requirements as required to identify, measure, and improve business processes through mapping, data analysis, stakeholder interviews, and collaborate with functional teams

Data Gathering, Information Analysis

• Lead meetings with process owners throughout the organization to identify key performance data, issues, and areas for improvement. Use office software, databases and other systems to extract data and provide metrics to process owners and management. Use data to identify areas for improvement and set goals for the improved processes.

Process Improvement & Project Support

• Analyze business processes and operational data to identify trends, risks, bottlenecks, and opportunities for improvement.

• Support process improvement and standardization initiatives through data analysis, documentation, and coordination of action items.

• Assist project teams with tracking milestones, deliverables, corrective actions, and continuous improvement activities

Documentation & Reporting

• Develop and maintain KPIs, dashboards, management reports, Engineering Work Instructions, and process documentation.

• Support documentation updates and communicate process changes to stakeholders as needed

Administrative

• Work with department leads, engineers and administrative assistants to resolve issues and support business objectives.

• Provide status updates and progress reports to management.

• Perform additional projects/duties to support ongoing business

Nature & Scope:

• Works under general supervision with established priorities and objectives

• Possesses a broad theoretical job knowledge typically obtained through advanced education

• Problems encountered may require investigation, analysis, and coordination with multiple stakeholders

• Communicate findings, recommendations and project status to management and functional teams

Knowledge & Skills:

• Project Management experience including tracking project schedules, action items, risks, and deliverables

• Ability to interact with all levels of management.

• Excellent communication, organization, and time management skills.

• Process Improvement experience.

• Resourceful and proactive in independently seeking information and collaborating with engineers and stakeholders to drive project progress.

• Strong attention to detail.

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Ability to apply good judgment, strong work ethic, and integrity on the job

Experience:

• 1 – 2 years in experience in data gathering analysis, project coordination, or project management

Education/Certification:

• 4 year degree or equivalent experience in business or related work experience

People Management: No

Physical Requirements / Work Environment:

• Must be able to perform essential responsibilities with or without reasonable accommodations

• Must be able to work on-site 5 days a week

Reports To:

• MANAGER, PROJECT

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.