Constraint & Delivery Manager

Key Responsibilities

1. Constraint Management

• Proactively identify current and future material and supplier capacity constraints.

• Own constraint management and shortage resolution at plant level.

• Coordinate with Production Planning to maintain an aligned constraint and delivery horizon.

• Analyse demand, open orders, supplier commitments and inventory coverage to identify potential shortages before production is impacted.

• Establish recovery plans for constrained materials with clear actions, owners and completion dates.

• Support inventory optimisation by highlighting excess, shortage and coverage risks to the Planning team.

• Maintain visibility and reporting of critical constraints through to closure.

• Escalate unresolved capacity, quality or delivery risks through the appropriate Procurement channels.

2. Supplier Delivery Performance & Expediting

• Manage supplier delivery performance at plant level, including OTD/OTIF, overdue orders and repeated delivery failures.

• Expedite critical materials as the first-line resolver.

• Obtain firm and realistic recovery commitments from suppliers for delayed materials.

• Prioritise expediting activities according to production requirements and line-down risk.

• Conduct root-cause analysis of delivery failures using 5-Why, 8D or equivalent methodologies.

• Agree and track supplier corrective actions through to sustainable closure.

• Identify recurring supplier delivery issues and escalate them to the relevant RCM/GCM for further supplier or commercial intervention.

• Work with Logistics, Planning and suppliers to minimise emergency freight while protecting production continuity.

3. Supplier Capacity & Production Constraints

• Assess supplier capacity against current demand, forecasts and future production requirements.

• Identify potential capacity bottlenecks before they become delivery constraints.

• Understand supplier manufacturing processes, equipment, tooling, cycle times, shift patterns, manpower and raw-material constraints.

• Challenge suppliers on capacity assumptions and validate whether available capacity can support plant requirements.

• Coordinate supplier recovery and capacity improvement plans where capacity is insufficient.

• Monitor agreed capacity actions and investments through to implementation.

• Escalate structural capacity constraints requiring sourcing, investment or commercial support to Procurement/RCM/GCM.

• Support alternate-source development where capacity or continuity risk cannot be adequately mitigated.

4. Disruption & Escalation Management

• Mitigate line-down risk and coordinate emergency supply actions before impact on production.

• Lead plant-level response to critical supplier shortages and delivery disruptions.

• Coordinate Planning, Procurement, Logistics, Quality, Engineering and suppliers to establish immediate recovery actions.

• Exhaust first-line operational recovery options before escalating commercial leverage requirements to the RCM.

• Provide clear escalation covering:

• Production impact

• Material availability

• Supplier commitment

• Capacity position

• Recovery actions

• Required management support

• Ensure critical issues remain actively managed until material availability and supply stability are restored.