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Semtech

Salesforce Administrator/Developer

Semtech Aguascalientes City, Aguascalientes, Mexico

Technology, Information and Internet · 1,001-5,000 employees

Yesterday
salesforce Mid (2-5 yrs) Full-time Mexico
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About the role

The role involves managing the day-to-day administration, configuration, and development of the Salesforce ecosystem across multiple production orgs. Responsibilities include handling support tickets, managing user access, maintaining integrations, and applying AI tools to automate and accelerate operations.

What they look for

Salesforce Administration Apex Visualforce Lightning Web Components Flow Builder B2B Commerce Sales Cloud Service Cloud Experience Cloud REST APIs SOAP APIs SAP Middleware Release Management Data Analysis Process Automation

Requirements

Candidates must have at least 3 years of Salesforce administration experience and 2 years of development experience with Apex and LWC. Proficiency in managing multiple Salesforce orgs, security models, and integration with ERP systems like SAP is required.

Full description

Job Summary:

Semtech is seeking a Salesforce Administrator & Developer to join our IT Business Applications team. This role owns the day-to-day administration, configuration, and development of Semtech's Salesforce ecosystem, spanning multiple production orgs, Customer Community, B2B Commerce and CX/support-case processes. The ideal candidate combines strong hands-on administration and development skills with the ability to apply AI tools to automate, analyze, and accelerate Salesforce operations and enhancement delivery.

 

Responsibilities:

  • Administer and configure multiple Salesforce orgs — security model, automation, page layouts, and Lightning components (35%).
  • Own the support ticket lifecycle — triage, scoping, and sandbox-to-production release management (20%).
  • Manage user access — provisioning, licensing, and least-privilege enforcement (15%).
  • Maintain and extend B2B Commerce/eStore, quoting, and SAP/middleware integrations (15%).
  • Apply AI tooling to Salesforce work, support Lightning migration, and maintain technical documentation for stakeholders and audit/compliance (15%).

 

Minimum Qualifications:

  • 3+ years of hands-on Salesforce Administration experience, including Sales Cloud, Service Cloud, and Community/Experience Cloud.
  • 2+ years of Salesforce development experience with Apex, Visualforce, Lightning Web Components (LWC), and Flow Builder.
  • Demonstrated experience managing multiple Salesforce orgs/instances in a multi-business-unit or M&A/divestiture environment.
  • Strong understanding of Salesforce data model, security model (profiles, permission sets, sharing rules, field-level security), and release management (sandboxes, change sets, or CI/CD deployment tools).
  • Experience with Salesforce integrations (REST/SOAP APIs, middleware, or direct integration with ERP systems such as SAP).
  • Practical experience using AI tools to support development, data analysis, documentation, or process automation — comfort working with AI/MCP-connected workflows is a plus.
  • Strong analytical and troubleshooting skills with the ability to independently triage, scope, and resolve support tickets end-to-end.

Excellent written communication skills for technical documentation and cross-functional stakeholder collaboration.

 

Desired Qualifications

  • Experience with B2B Commerce / eStore implementations.
  • Exposure to Salesforce security reviews or remediation of bug-bounty/pen-test findings.
  • Experience supporting customer community/portal registration and identity flows
  • Familiarity with Jira/Atlassian for ticket and project tracking.
  • Experience in a semiconductor, hardware, or manufacturing enterprise environment.
  • Working knowledge of SQL and relational data concepts for reporting and data validation.

#LI-Hybrid

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