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About the role
You will act as a technical advisor to partners and customers, designing high-performance storage solutions for AI and HPC environments. Responsibilities include conducting proofs of concept, supporting sales negotiations, and providing technical documentation and post-sales support.
What they look for
Requirements
The role requires extensive pre-sales experience in IT solutions, specifically with server/storage systems, AI, cloud, and virtualization platforms. Candidates must possess strong communication skills and technical proficiency in Linux, networking, and storage hardware.
Full description
Summary:
As a Presales Engineer at DDN, you will be the trusted technical advisor to our customers and partners throughout the sales cycle. You will partner with Account Executives to understand customer requirements, design high-performance storage and data solutions for AI and HPC environments, and prove their value through presentations, proofs of concept and benchmarks.
Responsibilities:
- Accompanying sales staff in customer negotiations
- Coordinating with sales and development departments
- Testing new products and solutions, and conducting proof-of-concept (PoC) demonstrations
- Providing technical support to distributors and end users during implementation
- Providing post-sales support in the event of system failures
- Preparing product documentation
- Delivering presentations at seminars and other events
Qualifications for this role are:
- Communication skills
- Pre-sales experience at an IT solutions company and experience in high-level design of server/storage systems
- Knowledge of Linux (UNIX)
- Knowledge of storage hardware and file systems
- Knowledge of networking
- Pre-sales experience with AI platforms (proposals and high-level design)
- Pre-sales experience with cloud platforms (proposals and high-level design)
- Pre-sales experience with virtualization platforms (proposals and high-level design)
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