Financial Operations Analyst (Chargeback/Dispute)

YouTrip Bangkok, Thailand

Financial Services · 201-500 employees

7 h ago

Remote Mid (2-5 yrs) Full-time Thailand

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About the role

The Financial Operations Analyst will perform daily reconciliations, manage chargeback disputes, and maintain financial ledgers. They will also support month-end activities and provide recommendations for process streamlining to improve operational efficiency.

What they look for

Financial Operations Chargeback Management Dispute Resolution Reconciliation Financial Reporting Accounting Data Analysis Problem Solving Communication Stakeholder Management Process Improvement Fintech Compliance

Requirements

Candidates must have 2-3 years of experience in finance or accounting and hold a degree or diploma in a relevant field. Strong analytical skills, attention to detail, and the ability to work effectively in a fast-paced fintech startup environment are required.

Full description

We Are

YouTrip is the leading and fastest-growing multi-currency payment platform in Southeast Asia. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$10 billion in total payment value annually.

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. In 2023, we closed our US$50 million Series B fundraising led by global venture capital fund Lightspeed Venture Partners, a testament to YouTrip’s commitment to revolutionising digital financial services across Asia and beyond.

Recognised as CNBC’s World’s Top Fintech Companies 2024, Top Fintech Leader by the Monetary Authority of Singapore and the Singapore Fintech Association, and LinkedIn’s Top Startup for two consecutive years, YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses. Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions.

You Will

Perform various checks and reconciliations on a daily basis to ensure compliance with regulations.
Assist with filing and monitoring chargebacks. Review, analyze, and resolve chargebacks disputes efficiently and accurately
Perform other financial adjustments for users and preparation of bank refunds
Maintain various daily reports and ledgers.
Support month-end activities by preparing and maintaining supporting documentation
Work closely with other teams to achieve a smooth operation and improve our user experience
Provide recommendations for process streamlining and improvements.

Finance Professional - 2-3 years of working experience with a Degree/Diploma in Accounting/Finance/Economics. Experience in the financial industry will be a plus!
Fearless Self Starter - You are interested in working and growing with a fintech start-up.
Analytical and Detail Oriented Thinker - You have excellent problem-solving skills with an ability to manage confidential data. You also possess an open mind with a willingness to learn.
Excellent Communicator - You are able to communicate effectively with stakeholders and work well both independently and as part of a team.