Lead SCM System Support Analyst
UPMC Pittsburgh, Pennsylvania, United States
Hospitals and Health Care · 10,001+ employees
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About the role
The Lead SCM System Support Analyst will lead and execute complex supply chain initiatives and projects, specifically focusing on PeopleSoft modules. They will also act as a liaison between business and IT teams to troubleshoot issues, implement system solutions, and provide functional expertise.
What they look for
Requirements
Candidates must possess a Bachelor's degree in Business, Finance, Accounting, Supply Chain Management, Information Science, or a related field. A minimum of 4 years of related work experience is required for this role.
Benefits
Full description
At UPMC, we’re all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.
Why Join UPMC?
We don’t just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you’d expect from an industry leader you can expect:
- AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers by Diversity MBA
- A recent study showed that UPMC benefits are 20%25 higher in value than other healthcare providers in our market.
- Competitive pay
- Tuition reimbursement
- Opportunities to grow in your career at UPMC
UPMC is looking for a Lead SCM System Support Analyst.
This position works Monday- Friday, mostly standard daylight hours.
Some evening or weekend work may be required based on business need.
This is a hybrid role with remote flexibility.
Purpose: Lead, plan, execute complex supply chain and enterprise initiatives/projects for PeopleSoft with a focus on Supply Chain modules such as Order Management, Purchasing, Inventory and Warehouse Management. Position also assists with maintaining and supporting PeopleSoft.
Responsibilities:
- Troubleshoot issues and propose feasible solutions and follow through to resolution.
- Assist with guiding, developing and knowledge transfer of junior team members
- Collaborate with technical development teams and coordinate work efforts when addressing new implementations, functionality enhancements, application updates and performance issues
- Deploy innovative solutions for both supply chain applications and business processes.
- Investigate system configuration options to provide functional expertise when developing solutions to meet business requirements; Identify and recommend the use of standard/delivered functionality to meet business needs whenever possible
- Lead the design, build and implementation of business system solutions, utilizing the Oracle eBusiness Suite, to solve complex business requirements
- Identify, document and/or execute aspects of the following: Define Current State Processes, Document Business Requirements, Define Future State Solutions, Develop Functional Specifications, Perform System Configuration, Develop and Execute Test Plans and Test Scripts
- Serve as lead resource for dealing with challenging system or business issues and facilitate group discussion/resolution as necessary.
- Develop robust documentation for system processes, gap analysis and risk plans.
- Act as a liaison between the business and IT communities to help bridge the gap between business problems and technology solutions
- Lead system upgrade and implementation activities.
- Assure the quality of a completed technical solution is consistent with documented client needs via unit and application testing.
- Bachelor's degree in Business, Finance, Accounting, Supply Chain Management, Information Science or related field and 4 years of related work experience required.
- Or Equivalent Education & Experience
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
