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Birlasoft Limited

Linux & Python - L2 Application Support Engineer- Sr Team Lead-Cloud & Infra Operations

Birlasoft Limited Vega, Sweden

IT Services and IT Consulting · 10,001+ employees

2 d ago
python Senior (5-10 yrs) Full-time Sweden
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About the role

The role involves providing L2 application and infrastructure support, including managing CI/CD pipelines and troubleshooting complex enterprise environments. The engineer will also monitor system health, perform root cause analysis, and collaborate with cross-functional teams to ensure project delivery.

What they look for

Linux Python Application Support Infrastructure Support CI/CD Pipelines Deployment Automation Bitbucket SQL Oracle Database Middleware Monitoring Tools Incident Management Change Management Root Cause Analysis System Health Monitoring

Requirements

Candidates must have strong experience in CI/CD pipelines, deployment automation, and version control practices like Bitbucket. Proficiency in Linux, Windows, SQL, and Oracle Database is required to manage application and infrastructure components effectively.

Full description

Area(s) of responsibility

We are seeking an experienced L2 Support Engineer to provide application and infrastructure support for project-related initiatives. The ideal candidate should possess strong technical expertise across application deployment, environment setup, middleware, databases, infrastructure, and monitoring tools, with the ability to troubleshoot and resolve issues in complex enterprise environments. Key Responsibilities • Provide Level-2 (L2) application support for project and production-related activities. •Set up, maintain, and troubleshoot UAT (User Acceptance Testing) environments. •Support and manage CI/CD pipelines to ensure smooth application deployments. •Configure, deploy, and maintain enterprise applications across different environments. •Investigate and resolve application, infrastructure, and database-related issues. •Monitor application performance and system health using enterprise monitoring tools. •Collaborate with development, infrastructure, and business teams for issue resolution and project delivery.

Perform root cause analysis (RCA) and provide recommendations for service improvements. •Ensure adherence to operational and support processes, including incident and change management. Required Skills & Experience Application & DevOps •Strong experience in CI/CD pipelines and deployment automation. •Hands-on experience with Bitbucket and version control practices. •Experience in application installation, configuration, and environment setup.

Database •Good knowledge of SQL and Oracle Database. •Experience in writing queries, troubleshooting database issues, and supporting application data requirements. Infrastructure •Good understanding of infrastructure components, server management, and application hosting environments. •Experience working in both Linux and Windows

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