SA, Application Support Engineer, Global Financial Market Technology, Group Technology
DBS Bank Singapore
Banking · 10,001+ employees
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About the role
Provide functional and technical support for Murex and GFM applications to ensure stable daily operations and timely issue resolution. Drive automation initiatives and partner with development teams to optimize system performance and configurations.
What they look for
Requirements
Requires hands-on experience with Murex modules and strong troubleshooting skills to resolve complex production issues. Candidates must be able to work in a fast-paced environment and participate in on-call support rotations.
Benefits
Full description
Business Function
Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Provide functional and technical support for Murex and GFM applications, ensuring stable day‑to‑day operations and timely issue resolution
- Monitor system performance and health, analyze logs, and proactively identify and mitigate potential issues
- Partner with development teams to identify performance bottlenecks, optimize configurations, and implement system enhancements
- Drive automation initiatives using scripting and modern tools to eliminate manual operational tasks and improve efficiency.
- Participate in duty support rotations, including on‑call support and weekend implementations for new product features when required
Requirements
- Hands‑on experience with Murex, including modules such as e‑Tradepad, Simulation, Limits, Livebook, MXML, Datamart, and related components
- Strong troubleshooting and problem‑solving skills, with the ability to resolve complex production issues efficiently
- Proven ability to multitask, prioritize effectively, and communicate clearly with both technical and non‑technical stakeholders
- Good understanding of the software development lifecycle (SDLC) and Agile methodologies
- Excellent analytical, troubleshooting, and communication skills to manage stakeholder expectations during critical incidents.
- Ability to work effectively in a fast-paced, high-pressure environment and support on-call rotations.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location:
DBS Asia Central
Job:
Technology
Schedule:
Regular
Employee Status:
Full time
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