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Sonepar

Technical Support Engineer

Sonepar Bangkok, Thailand

Wholesale · 10,001+ employees

7 h ago
support-engineer Mid (2-5 yrs) Full-time Thailand
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About the role

The Technical Support Engineer provides technical assistance to the sales team and customers, including troubleshooting product issues and conducting joint sales calls. They are also responsible for identifying business development opportunities and delivering training on products and applications.

What they look for

Technical support Sales support Business development Training Troubleshooting Electrical engineering Instrumentation Control systems Active listening Customer service LV systems Communication Problem solving Professionalism

Requirements

Candidates must hold a Bachelor's degree in Electrical, Instrument, or Control Engineering with 3-5 years of relevant experience. Proficiency in English, knowledge of LV systems, and strong customer service and communication skills are required.

Benefits

Employee benefits

Full description

Sonepar Thailand is the largest national B-to-B distributor of electrical, industrial automation and oil and gas products, services and related solutions. We are a proud member of the Sonepar Group, the world’s leader in its market.We started our adventure in Thailand in 1994 under the brand DEP Engineering , providing a broad range of electrical products including switchgear, distribution cabinets, cables, wires and lighting, In 2012, DEP Engineering joined Sonepar to continue its development and benefit from the knowledge and the expertise of by the world’s leader. Through this partnership we became one of Thailand’s top electrical products supply firms. In 2014, ETS-Oakwell, an oil and gas specialist in electrical product and solution, founded in 2001, also joined Sonepar and brought its expertise in this highly specialized industry vertical. In 2020, together with Cable Solutions (Thailand), a specialized distributor of cables for residential, commercial and industrial projects, these three companies decided to combine forces and operate as one, Underthe brand Sonepar Thailand.

To explore and learn more about Sonepar Thailand, please visit www.soneparthailand.com

Role & Responsibilities

  • Provide Technical Support to the Sales Team – including Joint Sales Calls.
  • As part of the Sales Process, identify business development opportunities.
  • Provide Training to the Sales Team and Customers.
  • Respond to customer inquiries and assist in analyzing, troubleshooting and resolving product problem

.• Actively update, maintain product and application knowledge.

Qualification

  • Bachelor Degree in Engineering (Electrical, Instrument and Control)
  • 3-5 years of proven experience in electrical technical background or related field.

.• Excellent active listening skills and customer service skills.

  • The ability to deal with multiple requests without being overwhelmed.
  • The ability to remain professional under pressure.
  • Fluent English
  • Have an experience and knowledge in LV .
  • Have a good Attitude.

We are interested in knowing more about you! Start an exciting career and enjoy a number of employee benefits by applying online. Sonepar Thailand thanks all applicants, only those individuals selected for an interview will be contacted.

More information on Sonepar Thailand:

Website: www.soneparthailand.com

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