Rotational Inside Sales Engineer
Equipment & Controls, Inc. Wampum, Pennsylvania, United States
Automation Machinery Manufacturing · 201-500 employees
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About the role
The role involves rotating through various business units to gain product knowledge while supporting customers throughout the quoting and fulfillment process. You will work with multi-faceted teams to develop technical solutions and build strong customer relationships.
What they look for
Requirements
A Bachelor's degree in engineering is preferred, or equivalent industry experience. Candidates must possess strong negotiation, communication, and multi-tasking skills, along with a collaborative mindset.
Benefits
Full description
Description
Are you a new engineering graduate motivated to join a growing company that will give you the training and experience to build a successful and rewarding career?
Would you like the opportunity to develop customer relationships and provide technical solutions that support customers on their journey to digital transformation?
Equipment & Controls, Inc., an Emerson Impact Partner and global leader of process systems and solutions, is offering full-time positions in our rotational inside sales engineering development program. Based in our Lawrence, PA location, you will work with multi-faceted teams across the tri-state area while building an understanding of our business, ERP system, and complete product offering.
Over this 12-month training program, you will rotate through several business units, gaining product knowledge and experience supporting customers throughout the quoting and fulfillment process. At the end of the rotation, you will be placed in a business unit based on company need and your preference.
ECI provides an entrepreneurial opportunity for each employee to achieve our common mission of Delivering Successful Customer Outcomes 100% of the Time. Our customer base includes oil and gas, chemical, power, food and beverage, mining and metals, life sciences, pulp and paper, refining, petrochemical, OEM and nuclear industries. With offices in Pennsylvania, West Virginia, and Ohio, ECI is the region’s leader in process control and industrial automation products and solutions. We seek individuals who share our passion for excellence.
Location: Lawrence, PA
What you get to do:
- Work with multi-faceted teams while continuously learning and gaining product knowledge
- Utilize customer input and specifications to select applicable products and develop solutions that meet customer needs
- Develop, deliver, and follow up on accurate customer quotes in a timely manner
- Support positive customer outcomes throughout the quoting and fulfillment process
- Support the account management team in meeting customer expectations
- Build and leverage relationships across Inside Sales, Account Management, and other business units
Requirements
Your qualifications:
- B.S. degree in engineering preferred, or equivalent industry experience
- Ability to develop and deliver solutions based on an understanding of the technical and business challenges of our market
- Demonstrated negotiation skills
- Excellent written and verbal communication skills
- Ability to multi-task and adapt to changing customer needs
- Team player who can work closely with Inside Sales teams, Account Managers, and employees from other business units
Core competencies:
- WORK COLLABORATIVELY - Promote an inclusive and positive work environment that encourages collaboration and team building across all levels of the organization. Work with others to resolve obstacles that may prevent the organization from achieving its mission.
- CUSTOMER FOCUS - Demonstrate the desire and knowledge to understand customer needs. Provide personalized, professional, and courteous service, accurate information, continuous communication, and the ability to handle customer concerns appropriately.
- INTEGRITY - Behave ethically, act fairly, and take responsibility for accomplishing work goals.
What you will receive:
We provide our team with everything needed for success, including world-class products, excellent initial and ongoing training, and top-notch work equipment. We reward hard work and success with a comprehensive benefits package, as well as a retirement savings program, which includes 401(k) with company match and profit sharing. EEO/AA/M/F/Veteran/Disability
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