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Infrabyte Technology Solution Pvt Ltd

Salesforce SPIFF / Incentive Compensation (ICM) Configuration Lead

Infrabyte Technology Solution Pvt Ltd

IT Services and IT Consulting · 11-50 employees

19 h ago
Remote salesforce Principal (10+ yrs) Full-time
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About the role

Configure, troubleshoot, and stabilize Salesforce SPIFF incentive-compensation solutions, including plans, crediting, and payout logic. Manage release discipline, resolve payout mismatches, and ensure accurate reconciliation of commission data.

What they look for

Salesforce Incentive Compensation Management SPIFF Configuration SOQL Data Loading Reconciliation Commission Statements Approval Workflows Rules Engine Change Control Release Management Troubleshooting Data Analysis System Integration

Requirements

Requires 6–10+ years of Salesforce delivery experience with at least 3 years of hands-on SPIFF or ICM configuration. Candidates must possess strong data skills, including SOQL and structured reconciliation, and experience operating in production-first environments.

Full description

This is a remote position.

Salesforce SPIFF / Incentive Compensation (ICM) Configuration Lead

Level:Senior Consultant / Configuration Lead

Experience : 6–10+ years Salesforce, incl. 3+ years hands-on SPIFF / ICM configuration

Location &engagement :Onshore (US business hours) preferred for go-live & hypercare; offshore backup

Reports to Delivery Lead / Solution Architect

Team SPIFF pod — primary plus 1–2 cross-trained backups (no single-point dependency)

Role summary

Configure, troubleshoot and stabilize Customer Salesforce SPIFF incentive-compensation solution — plans, crediting, rules engine, statements, approvals and payout — and drive the payout-reconciliation accuracy that Wave-1 validation currently lacks, operating with rigorous release discipline in a production-first environment.

Key responsibilities

  • Configure and maintain SPIFF compensation plans: payee-based crediting, pay-component codes (e.g. ATTGP, ATTSLS, ATTUNITS, ASP, BON, HRDAVG, PPR), eligibility rules, rules engine and quota groups.
  • Build and validate commission statements, approval workflows and payout logic; ensure attainment (MTD / OTA) calculations reconcile to source data.
  • Diagnose and resolve payout mismatches — quota, actuals and gross-earned discrepancies — and lift validation match-rates toward target across LOBs.
  • Manage OTA log reloads, month-to-date sales batches and platform-event-driven recalculations.
  • Operate safely in a single Dev/UAT/Production environment: strong change control, migration discipline and no-regression testing.
  • Log, track and resolve Salesforce platform cases; partner with Salesforce Support on product defects and escalations.
  • Document configuration patterns, the plan catalog and runbooks; cross-train a backup to eliminate single-person dependency.
  • Support UAT, cutover and hypercare for Wave-1 (Advanced Surgery, Infusion Systems) and subsequent waves.

Must-have qualifications

  • 6–10+ years Salesforce delivery, including 3+ years hands-on Salesforce SPIFF / Incentive Compensation Management configuration — or equivalent ICM (Varicent, Xactly, SAP CallidusCloud) with a clear path to Salesforce SPIFF.
  • Deep command of crediting rules, quota and attainment logic, tiered / accelerated payouts, split and overlay crediting, and commission-statement design.
  • Demonstrated payout reconciliation and validation against legacy systems or calculator baselines.
  • Comfort operating in production-first environments with disciplined release management.
  • Strong data skills — SOQL, data loads, and structured reconciliation.

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