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Founding Product Designer

True Talent Solutions Partners New York, New York, United States · $170K–$220K/yr

Yesterday
product-designer Senior (5-10 yrs) Full-time United States
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About the role

You will own customer-facing experiences for an AI-driven insurance claims platform, translating complex workflows into effective product designs. You will collaborate with engineering and product teams to establish design principles and implement AI-integrated user interfaces.

What they look for

Product Design UX Design Data-informed Design Prototyping AI Tools Workflow Optimization Design Systems User Research Behavioral Analytics Interaction Design Technical Software Design Human-in-the-loop Enterprise Software Claude Lovable

Requirements

The role requires five to eight years of product design experience, specifically within early-stage startups or technical software environments. Candidates must demonstrate a UX-first approach and proficiency in prototyping with AI tools.

Full description

About the Role

Join an early-stage AI company building software for insurance claims operations. As the founding product designer, you will shape the experience of a technical platform used by claims teams and help turn complex workflows into clear, effective products.

What You'll Do

  • Own customer-facing experiences, from daily claims workspaces to dashboards for team leads and executives.
  • Use product usage data, behavioral analytics, heat maps, user interviews, and discovery sessions to identify and prioritize improvements.
  • Partner with product and engineering teammates to translate customer problems into workflows and implementation-ready designs.
  • Design interactions for AI agents that make their actions, sources, reasoning, and uncertainty visible, while giving users ways to review or intervene.
  • Guide the product experience from an early interface toward an enterprise-ready platform, from discovery through delivery.
  • Establish design principles and a design system, prototype with AI tools, and measure whether changes reduce user effort.

What We're Looking For

  • Five to eight years of product design experience, with consistent tenures at technology companies.
  • Early-stage startup experience as a founding designer or the first designer in a function.
  • A UX-first, data-informed approach to simplifying complex workflows through research and product usage insights.
  • Experience designing dense, technical software used by operators throughout the workday.
  • Hands-on prototyping experience with AI coding tools such as Claude or Lovable.
  • Product design experience beyond visual design, including ownership of end-to-end UX flows.
  • Insurance, claims, healthcare, or other compliance-heavy domain experience is a plus, as is experience with AI and human-in-the-loop products.

Compensation & Benefits

Base salary: $170,000 to $220,000 annually. Visa transfers are accepted; new visa sponsorship is not available.

Location

On-site, five days per week in New York, New York.

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