Sr. Salesforce Developer
Concora Credit Inc. Akron, Ohio, United States
Financial Services · 501-1,000 employees
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About the role
Design, develop, and deploy custom Salesforce solutions using Apex, LWC, and Flows while maintaining integrations with external systems. Perform full lifecycle development activities including technical design, testing, deployment, and production support.
What they look for
Requirements
Requires at least 5 years of Salesforce development experience with a focus on Financial Services Cloud or Service Cloud. A bachelor's degree in computer science or a related field is mandatory.
Benefits
Full description
Overview
As our Sr. Salesforce Developer, you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day.
The impact you’ll have at Concora Credit:
We are seeking a highly skilled Senior Salesforce Developer to help strengthen and evolve our unified Salesforce platform for servicing our customers. You’ll have proven experience in designing, developing, and delivering scalable Salesforce solutions within Financial Services Cloud and Service Cloud environments. Our developers are forward-thinking and innovative, with a strong background in collaborating in cross-functional teams. The ability to thrive within our Agile framework, combined with a commitment to continuous improvement, is essential. Practical real-world experience at analyzing current business processes, creating detailed solution documents, coupled with the ability to share and learn from your teammates, is key to success.
We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.
Responsibilities
As our Sr. Salesforce Developer, you will:
- Design, develop, test, and deploy high-quality custom solutions across Salesforce Financial Services Cloud and Service Cloud, using Apex, Lightning Web Components (LWC), and Flows.
- Build and maintain integration between Salesforce and external systems using APIs and middleware platforms.
- Configure, develop, and extend capabilities, including case management, Omni-Channel routing, Flow-based automation, and AI-powered agentic capabilities.
- Perform releases through sandboxes using automated testing and CI/CD deployment pipelines.
- Troubleshoot and resolve complex platform, integration, and performance issues efficiently.
- Perform development activities across the software development lifecycle, including technical design, coding, code reviews, testing, deployment, troubleshooting, and production support.
- Stay current with Salesforce product updates and releases to proactively assess impacts and identify improvements to the overall platform.
- Partner with peers to exchange best practices and contribute to continuous improvement of the team processes.
- Create and maintain complete, accurate, and coherent technical documentation for developed solutions and supported applications.
These duties must be performed with or without reasonable accommodation.
We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.
Qualifications
Requirements:
- 5+ years of Salesforce development experience, with demonstrated experience delivering enterprise-scale Salesforce solutions.
- 5+ years of strong hands-on experience with Salesforce Financial Services Cloud (FSC) and/or Service Cloud, including configuration, customization, and development.
- Proficiency with Apex, Lightning Web Components (LWC), SOQL/SOSL, Flows, and Salesforce APIs.
- Experience designing and developing scalable, maintainable Salesforce solutions that align with enterprise architecture and development standards.
- Strong understanding of Salesforce data models, security models, sharing rules, profiles, permission sets, roles, and platform governance.
- Experience integrating Salesforce with external applications and enterprise systems using REST/SOAP APIs.
- Experience with Salesforce integrations, authentication, SSO, and secure data exchange.
- Experience with Salesforce deployment and release management processes, including Salesforce DX, ADO, CI/CD, and automated deployment tools.
- Strong understanding of Salesforce environments, including development, sandbox, QA/UAT, and production.
- Experience troubleshooting complex Salesforce application, integration, and performance issues.
- Experience working in Agile/Scrum development environments, including sprint planning, refinement, estimation, demos, and retrospectives.
- Strong understanding of software development lifecycle practices, including requirements, technical design, development, testing, deployment, and production support.
- Strong communication and collaboration skills, with the ability to work effectively with developers, product owners, and business stakeholders.
- Bachelor’s degree in computer science, information technology, or related field required.
Preferred Qualifications:
- Salesforce certifications such as Platform Developer I/II, Platform App Builder, Service Cloud Consultant, or Financial Services Cloud Consultant.
- Experience with Salesforce Financial Services Cloud data models and servicing capabilities.
- Experience with Salesforce Experience Cloud, Marketing Cloud, or other Salesforce products.
- Experience working in the financial services or servicing operations industries is desirable
What’s In It For You:
- Medical, Dental and Vision insurance for you and your family
- Relax and recharge with Paid Time Off (PTO)
- 6 company-observed paid holidays, plus 3 paid floating holidays
- 401k (after 90 days) plus employer match up to 4%
- Pet Insurance for your furry family members
- Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
- We invest in your future through Tuition Reimbursement
- Save on taxes with Flexible Spending Accounts
- Peace of mind with Life and AD&D Insurance
- Protect yourself with company-paid Long-Term Disability and voluntary Short-Term Disability
Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment-based visa sponsorship is not available for this role.
Concora Credit is an equal opportunity employer (EEO).
Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and, if applicable, based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact caprivacynotice@concoracredit.com.
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