IT Project Manager - Sports, Entertainment & Events

Brandt Corporate Services Ltd. is seeking an IT Project Manager to join its growing team. This position is responsible for leading the planning, coordination, and delivery of IT projects supporting sports, entertainment, venues, hospitality, ticketing, food and beverage, and event operations. The IT Project Manager acts as the central coordination point across business stakeholders, IT teams, vendors, and operational partners to ensure projects are structured, executable, and aligned to business priorities. This role supports the delivery of technology initiatives that improve operational efficiency, guest experience, reporting, scheduling, point-of-sale, ticketing, and event management capabilities.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder-to-shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

Project Delivery

• Lead end-to-end delivery of IT projects supporting sports, entertainment, venue, hospitality, ticketing, food and beverage, and event operations

• Develop and manage project plans, milestones, deliverables, dependencies, and decision tracking

• Coordinate discovery, planning, configuration, testing, deployment, training, and operational readiness activities

• Maintain project cadence, documentation, and accountability across workstreams

Requirements & Implementation

• Coordinate requirements gathering across business, IT, vendor, and operational teams

• Document business requirements, process impacts, integration needs, reporting requirements, and operational constraints

• Manage open questions, configuration needs, dependencies, and process gaps through resolution

• Ensure system deployments support business continuity, customer experience, and event readiness

Stakeholder & Vendor Coordination

• Facilitate working sessions, project meetings, decision forums, and executive updates

• Align venue operations, event management, ticketing, hospitality, finance, IT, and vendor partners on priorities and timelines

• Communicate progress, risks, issues, and decisions clearly to sponsors, stakeholders, and workstream leads

• Support teams in resolving cross-functional dependencies, blockers, and ownership gaps

Governance, Reporting & Risk

• Maintain project governance, reporting cadence, project controls, and delivery documentation

• Track risks, issues, assumptions, dependencies, decisions, and action items

• Escalate material issues with clear impacts, recommendations, and decision requirements

• Drive mitigation actions with accountable owners, target dates, and follow-through

What We Look For

• 5–10+ years of project management experience

• Experience delivering complex, multi-functional projects across business and technology teams

• Experience managing technology projects in sports, entertainment, venues, hospitality, ticketing, food and beverage, or event management environments is an asset

• Experience with venue, hospitality, food and beverage, ticketing, or event management systems is an asset, including R365, EventPro, Ticketmaster, Fishbowl, Toast, 7Shifts, and OpenTable

• Strong understanding of business operations, IT environments, vendor coordination, integrations, reporting, and cross-functional delivery

• Demonstrated ability to build and manage project plans, workstream plans, RAID logs, decision logs, and executive reporting

• Strong stakeholder management, facilitation, and communication skills

• Ability to drive accountability, manage ambiguity, and maintain momentum across multiple teams

• Strong problem identification and problem resolution skills

• Detail-oriented with a strong focus on quality, structure, and follow-through

• Ability to independently manage multiple activities and organize work to meet deadlines

• Flexibility to adjust to shifting priorities and deadlines

• Familiarity with Microsoft Project, Planner, Excel, Teams, and related project delivery tools is an asset

What We Offer

• Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.

• Continuous Learning: through on-the-job training and educational opportunities.

• Opportunities for advancement within a growing company that values initiative and teamwork.

• Comprehensive benefits coverage: including health, dental and more to support your wellbeing.

• Retirement savings programs: Pension and RRSP programs to help you invest in your future

When you work for Brandt, we work for you.  It’s as simple as that.