Senior Site Reliability Engineer

EROAD Auckland, Auckland, New Zealand

IT Services and IT Consulting · 201-500 employees

3 d ago

sre Senior (5-10 yrs) Full-time New Zealand

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About the role

The Senior Site Reliability Engineer will design, operate, and improve large-scale distributed SaaS platforms while driving root-cause analysis and automation. They will also mentor teammates and optimize infrastructure costs within an autonomous Agile team.

What they look for

Kubernetes Azure AWS Terraform Infrastructure-as-Code GitHub Actions Azure DevOps Concourse Ruby Bash Python Grafana Sumo Logic Datadog SRE Distributed systems

Requirements

Candidates must have deep hands-on experience operating Kubernetes and public cloud platforms like Azure or AWS in production. Proficiency in Infrastructure-as-Code, CI/CD tooling, and scripting languages such as Ruby, Bash, or Python is required.

Benefits

Competitive salary Continuous learning support EAP offerings AI tooling Multicultural environment

Full description

ABOUT THE COMPANY

EROAD is a global fleet management technology company and a genuine Kiwi tech success story, listed on both the NZX and ASX and growing across New Zealand, Australia, the Philippines and the USA. We're hiring a Senior Site Reliability Engineer to help maintain and evolve the SaaS platforms that our fleet operator customers rely on every day.

WHAT YOU'LL DO

This is a hands-on senior role with real influence over how our platforms run and improve.

Contribute to solution design for large-scale, customer-facing distributed systems
Operate and support production environments as part of an on-call roster
Drive root-cause analysis when things go wrong and turn findings into lasting fixes
Build automation that reduces manual toil and improves reliability
Improve monitoring and observability across the platform
Identify and deliver cost optimisation opportunities across the infrastructure
Mentor teammates and help lift the team's overall SRE practice
Work within an autonomous, self-managed Agile platform team aligned to one of EROAD's SaaS ecosystems, reporting to the Domain Chapter Lead

WHAT YOU NEED

To thrive in this role you'll bring solid, hands-on production experience across the following.

Deep hands-on experience operating Kubernetes (AKS or EKS) in production at scale
Hands-on experience with a public cloud platform, Azure or AWS
Alignment to one cloud ecosystem, Azure/Windows or AWS/Linux, is fine, you don't need both
Experience with Terraform or similar Infrastructure-as-Code tooling
Experience with CI/CD tooling such as GitHub Actions, Azure DevOps, Concourse or similar
Practical scripting ability in Ruby, Bash, Python or similar
Experience operating and managing complex, customer-facing, multi-tier distributed production systems
Exposure to monitoring, alerting or visualisation tools such as Grafana, Sumo Logic or Datadog

WHY JOIN

This is a chance to take real ownership of reliability and performance for platforms operating at national and global scale.

Senior, hands-on individual contributor role with genuine scope to shape solution design and drive improvement, not just keep the lights on
Mentoring responsibilities that build your leadership profile alongside your technical depth
Be part of a high-growth, innovative technology company making a real difference for customers across multiple countries
Work alongside a talented and collaborative team in an autonomous, self-managed platform team
Continuous learning support, including EAP offerings and AI tooling to help you grow
Competitive salary and benefits package
A multicultural organisation that genuinely values diversity