Product Catalog Analyst
Corning Monterrey, Nuevo León, Mexico
Glass, Ceramics and Concrete Manufacturing · 10,001+ employees
About the role
You will manage and maintain the catalog of AI Enablement products, services, and resources using Gitlab and Sharepoint. Additionally, you will develop playbooks and documentation while partnering with stakeholders to ensure content remains current and effective.
What they look for
Requirements
Candidates must hold a bachelor's degree and possess at least 5 years of experience in documentation, knowledge management, or content operations. Proficiency with Gitlab, CoPilot Studio, and agent management tools is required, along with the ability to translate complex concepts into user-friendly materials.
Benefits
Full description
Are you looking to enhance your career in a fast-paced environment and be part of an energetic team?
What is your role?
As Product Catalog and Playbook Analyst you will manage and support the automation and agents that manage the documentation, organization, and maintenance of AI Enablement offerings and guidance materials. This role helps ensure stakeholders can easily understand available products and services, appropriate use cases, and how to adopt and apply them effectively.
What will you do?
- Maintain the catalog of AI Enablement products, services, tools, and resources using repositories in Gitlab and Sharepoint.
- Document offerings in a clear and consistent format, including use cases, intended audiences, and access pathways.
- Develop and update playbooks, job aids, templates, and supporting guidance materials.
- Organize information to improve usability, findability, and consistency across materials.
- Partner with product, program, and business stakeholders to keep content current and aligned with evolving needs.
- Gather feedback on content effectiveness and recommend improvements.
- Support launch and adoption activities through documentation and enablement content.
- Help standardize content management practices, templates, and documentation conventions.
What do you need to have?
- Bachelors degree.
- 5+ years of experience in documentation, knowledge management, internal enablement, content operations, or related work
- Experience with Gitlab, CoPilot Studio, Agent Management
- Ability to translate complex concepts into practical, user-friendly materials
- Fluent English
What we offer?
- Great benefits above law
- Growing environment that supports learning
- Equal opportunity employee
Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodation to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodations related to disability or religion, please contact us at accommodations@corning.com
