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NTT Data Singapore

Network Security Engineer

NTT Data Singapore Singapore, Singapore

IT Services and IT Consulting · 10,001+ employees

6 h ago
security Mid (2-5 yrs) Full-time Singapore
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About the role

The Network Security Engineer will deliver technical solutions, perform firewall configurations, and manage break/fix incidents for clients. They are also responsible for troubleshooting, documentation of standard operating procedures, and providing first-line support for client applications.

What they look for

Network Security Cisco Firepower Palo Alto Firewall Fortigate Firewall Fortigate Proxy Bluecoat Proxy Troubleshooting Installation Configuration Incident Management Technical Documentation Project Administration Presentation Skills Problem Resolution

Requirements

Candidates must have a strong understanding of bank security processes, policies, and change windows. Proficiency in troubleshooting Cisco Firepower, Palo Alto, Fortigate, and Bluecoat technologies is required.

Full description

Required Skills & Experience

  • Understands the Banks security, processes/policies & change windows.
  • Deliver technical solutions to clients and take responsibility for the standards of work, project sign off and client satisfaction in Day 1.
  • Provide support, assisting with troubleshooting and design, configuration and escalated problem management, only when required.
  • Expected to possess strong ownership on the tasks assigned and to ensure completion end-to-end according to the expected project outcome.
  • Perform configurations, action installations and attend to break/fix events.
  • Own larger portions of an installation, break/fix incidents at a low to medium level of complexity.
  • Take responsibility for problem resolution and troubleshooting.
  • Respond to escalated client requests and support client applications to a first line resolution.
  • Escalate complex problems to the relevant third parties.
  • Assist with the documentation of standard operating procedures relating to installations and fixes.
  • Compile and maintain project administration.
  • Conduct elementary presentations within the customer's organization.
  • Having skillsets in troubleshooting Cisco Firepower, Palo Alto, Fortigate Firewall, Fortigate Proxy and Bluecoat Proxy.

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