Senior Network Engineer

DeKind Computer Consultants - IT Infrastructure Field Support

About Us: At DeKind Computer Consultants, we use technology to help people do business better. We’re a family owned and operated managed service provider that’s been in business since 2001. We are committed to our roles as proactive solution managers, utilizing the latest technology and methods to help our clients work smarter. Our goal is to protect and prevent technology interruption, by offering our clients a “Total Care” solution. If you’re looking for an organization where you can grow your knowledge of technology in a face paced environment, we want to hear from you.

Responsibilities:

• 90% of work is completed on-site at our customer's facility located around Elk Grove, IL 

• Provide IT Infrastructure field support, including troubleshooting hardware, software, and operating system issues to the satisfaction of the end-user.

• Install, troubleshoot, and fix desktops, printers, laptops, and other computer peripherals hardware problems as well as desktop applications.

• Troubleshoot issues with systems and networks using good deductive reasoning skills.

• Multitask and work with various deadlines.

• Complete tasks on-time.

• Function in stressful environments & situations.

Requirements:

• Three to four years minimum of experience providing IT Infrastructure field support.

• Strong knowledge of business LAN and WAN setups, TCP/IP networking, DNS, DHCP, VPN, and RDP.

• Skilled in desktop support and PC break/fix including administration of Windows OS, including Windows Server OS.

• Experience with anti-malware and anti-virus software.

• Experience with hypervisors, including Hyper-V and VM Ware.

• Good written and oral communication skills with clients and management as well as people skills.

• Ability to lift/move computer equipment weighing up to 50lbs.

• Required skills: multi-task, desktop support, server support, malware removal, networking, active directory, exchange, ERP, help desk, and organized.

• You must have reliable transportation. Client sites are located throughout the Chicago suburbs.

Job Details:

Job Type: Full-time

Salary: $65,000.00 - $80,000.00 per year plus incentives and reimbursements

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Parental leave

• Professional development assistance/on going training

• Referral program

• Retirement plan

• Vision Insurance