Technical Solutions Engineer – Data Center Cooling
Glint Tech Solutions LLC Dallas, Texas, United States
IT Services and IT Consulting · 11-50 employees
About the role
Provide pre-sales technical support for data center cooling solutions by partnering with account managers to address customer requirements and project needs. Coordinate across internal R&D, product, and delivery teams to ensure successful project execution and solution implementation.
What they look for
Requirements
Requires a bachelor's degree in engineering and at least 5 years of sales experience within the data center or HVAC cooling industry. Candidates must possess strong technical knowledge of cooling architectures and the ability to manage complex customer accounts.
Full description
Key Responsibilities
- Provide pre-sales technical support for key overseas data center accounts, partnering closely with Key Account Managers (KAMs) to advance major customers, key projects, and strategic opportunities.
- Develop a deep understanding of customer requirements and support technical communication, solution matching, product selection, configuration recommendations, and technical clarification.
- Provide technical support for both primary-side and secondary-side cooling products, including chillers, air-cooled solutions, liquid cooling CDUs, fan walls, and precision air conditioning systems.
- Participate in customer presentations, bid support, technical proposal preparation, customer Q&A sessions, and technical coordination with consultants and EPC partners.
- Understand core data center requirements related to power density, redundancy levels, energy efficiency, liquid/air cooling ratios, and reliability, supporting the development of customer-facing solutions.
- Coordinate with product, R&D, delivery, and after-sales teams to ensure smooth collaboration from pre-sales support through project execution.
- Summarize standard solutions, typical application cases, and competitor technical intelligence based on project experience to support broader platform business expansion.
Requirements
Qualifications
- Bachelor's degree or above, preferably in HVAC, Refrigeration, Energy and Power Engineering, Electrical Engineering, Automation, Mechatronics, or a related field.
- At least 5 years of sales experience in data centers, HVAC cooling, central air conditioning, liquid cooling, or related industries.
- Experience developing Hyperscaler, Colo, AI infrastructure, EPC, or large system integrator accounts is preferred.
- Familiarity with data center cooling system architecture, along with knowledge of high-density computing, liquid cooling CDUs, and air-/water-cooled applications.
- Strong customer development, business negotiation, and project execution capabilities, with the ability to independently drive key accounts and major opportunities.
- Strong cross-functional coordination and resource integration skills, with the ability to work effectively across sales, technical, delivery, and customer teams.
- Proficiency in English sufficient for customer communication, business negotiation, and cross-regional collaboration as a working language; candidates based overseas locally or willing to travel internationally are preferred.
Preferred Qualifications
- Experience working with customers such as Google, Microsoft, AWS, Meta, Oracle, OpenAI, or NVIDIA is preferred.
- Experience selling integrated primary-side and secondary-side cooling solutions is preferred.
- Experience working with consultants, EPC contractors, general contractors, or large system integrators is preferred.
- Experience in liquid cooling, CDU, fan wall, precision air conditioning, or large-scale cooling plant sales is preferred.