Business Analyst (Freshful Team)

We’re always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We’ve grown very fast and are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.

More than 6000 colleagues are part of eMAG Teams. We strongly believe in people's development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to ensure that you’ll have the most talented colleagues and the proper environment to grow and achieve great results, to become what you desire on a personal and professional level. Join us, grow faster!

Business Analyst (Freshful Team)

We are looking for a Mid-Level Business Analyst to join our product team and work closely with the Product Owner, technical teams, and business stakeholders to develop and optimize our e-grocery platform. This role involves analyzing business requirements, transforming them into clear specifications for development teams, and ensuring alignment between business objectives and technical solutions. The Business Analyst will play a key role in defining, documenting, and clarifying requirements for functionalities such as shop content, pricing, promotions, checkout, payment methods, recommendations, personalization, and integrations with external systems.

What you’ll have to do:

Business Analysis

• Gather and analyze business requirements from stakeholders (commercial, marketing, operations)

• Translate business needs into clear functional specifications for the development team

• Identify gaps, risks, and optimization opportunities in existing processes

• Support the Product Owner in prioritizing and clarifying requirements

Product & Delivery Support

• Collaborate with the Product Owner

• Define user stories

• Write acceptance criteria

• Structure and maintain the product backlog

• Prepare functional documentation (flows, business rules, edge cases)

• Actively participate in: backlog refinement, sprint planning, other agile ceremonies

Process & Feature Modeling

• Document business processes and flows such as: customer journey, checkout flow, promotion mechanics, order lifecycle

• Create artifacts such as: process flows, simple wireframes, data mappings, integration requirements

Data Analysis

• Use data and metrics to understand user behavior and product performance

• Support the Product Owner in defining KPIs and success metrics for new features

Collaboration with Technical Teams

• Clarify requirements for development and QA teams

• Help define test scenarios

• Validate that delivered functionality meets business requirements

You will work closely with

• Product Owner

• Engineering team

• QA

• UX/UI

• Stakeholders from commercial, marketing, and operations

Success in this role means

• Clear and well-documented requirements

• A structured backlog ready for development

• Reduced ambiguity between business requirements and technical implementation

• Delivery of features that bring value to both users and the business

What makes you a good fit:

Experience

• 2–3 years of experience as a Business Analyst / Product Analyst / Functional Analyst

• Experience with e-commerce platforms is a plus

• Experience working in Agile teams (Scrum)

Skills

• Business analysis and requirements documentation

• Writing user stories and acceptance criteria

• Process modeling (flow diagrams)

• Strong analytical thinking and attention to detail

• Effective communication with technical and non-technical stakeholders

• Basic technical understanding to collaborate effectively with developers

• Curiosity and openness to learning and exploration

• Intermediate Excel skills

• Intermediate English level

Tools (nice to have)

• Jira / Confluence

• Miro / Draw.io

• SQL or basic data analysis

• Google Analytics / product analytics tools

• Interest or basic knowledge in AI, with the desire to deepen expertise

What makes you stand out:

Experience or interest in areas such as

• Promotions and pricing

• Search & merchandising

• Checkout and payments

• Personalization and recommendations

What we’ve prepared for you:

• Medical subscription: Medicover, MedLife or Regina Maria.

• A flexible budget that you can invest in yourself as you wish: meal tickets, holiday tickets, cultural vouchers, private pension, foreign language classes, eMAG, Fashion Days, Therme and Genius, membership to different gyms or even professional development classes.

• Different discounts from our partners: banking, mobile, dental medicine or wellness.

• Access to the Bookster library and free credits on the Hilio psycho-emotional health platform.

• An accelerated learning environment, with access to over 100.000 curated online resources and platforms, learning academies and development programs.

• New headquarters, where sleek design, natural light, and versatile spaces create an energizing and comfortable environment for hybrid work.

#LI-hybrid

#midsenior

Curious to find out more about the next step in your career? Apply now and if your experience is relevant for the role you wish, we will give you a call for more details! Also, here you can find our confidentiality policy if you want to consult it.