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Threatlocker Inc

SOLUTIONS ENGINEER

Threatlocker Inc Dubai, Dubai, United Arab Emirates

Computer and Network Security · 501-1,000 employees

Sep 02
solutions-engineer Senior (5-10 yrs) Full-time United Arab Emirates
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About the role

The Solutions Engineer will support the sales department through product demonstrations and manage the post-sales cycle by providing technical support and audit reviews. They will also serve as a technical expert to define solution specifications and create practical demonstrations for clients.

What they look for

Cybersecurity Solutions engineering Product demonstration Technical support Business analysis Sales cycle management System security Project management Webinar deployment Communication Software implementation Risk mitigation Requirement documentation Technical presentation

Requirements

Candidates must have a minimum of five years of professional experience in IT solutions with a strong understanding of cybersecurity and business analysis techniques. Excellent verbal and written communication skills are required to effectively present solutions and manage customer requirements.

Full description

COMPANY OVERVIEW

ThreatLocker® is a global cybersecurity leader that stops cyberattacks before they happen. The company’s Zero Trust Platform prevents breaches from both known and unknown threats by allowing only explicitly trusted software and activity across endpoints, networks, and cloud systems. Built to deploy quickly and scale across complex environments, the platform reduces operational overhead while keeping business running uninterrupted. Headquartered in Orlando, Florida, with offices in Dublin, Dubai, and Brisbane, ThreatLocker protects over 70,000 organizations worldwide.

POSITION OVERVIEW

ThreatLocker’s Solutions Engineers are the technical subject matter experts in supporting clientele through ThreatLocker’s product lifecycle.

Solutions Engineers are responsible for, but not limited to:

  • Supporting Sales department in lead and product demonstration calls
  • Managing post-sales cycle to providing technical support to client through audit reviews
  • Serve as a technical expert in providing detailed specifications for proposed solutions including time and scope involved
  • Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
  • Analyze current technologies used within the company to identify and mitigate potential gaps within processes and cycles
  • Document and monitor requirements needed to institute proposed updates in relation to customer experience
  • Work alongside sales teams to successfully monitor progress and implementation of initiatives
  • Account for possible project challenges or constraints and proactively seek to manage challenges
  • Create and deploy product training webinars
  • Attend conferences, trade shows, knowledge sessions as a brand ambassador and presenter

REQUIRED QUALIFICATIONS

  • Minimum of five years of professional experience in IT solutions
  • Experience within cybersecurity industry, preferred
  • Understanding of best practices regarding system security measures
  • Advanced understanding of business analysis techniques and processes
  • Understanding of sales cycle
  • Excellent verbal and written communication

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

  • May require travel to visit company offices and/or property locations.
  • While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
  • Must occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

A background check and drug/substance screening are required after a conditional offer. Employment will proceed only upon receiving clear results from both.

ThreatLocker also conducts randomized drug and substance testing approximately every 60 days, in line with the same screening standards.

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