JobCubby JobCubby
Sign up
iScale Solutions

IT Network Administrator

iScale Solutions

IT Services and IT Consulting · 501-1,000 employees

6 d ago
Remote network-engineer Senior (5-10 yrs) Full-time
Create a free account to apply — email only, no card. You can also save this posting or score it against your profile with AI.

Applying here? Try the free cover letter tool — paste this posting and your résumé, no account needed.

About the role

Design, deploy, and maintain network infrastructure including LAN/WAN, firewalls, and wireless systems for diverse client environments. Provide expert-level technical support, manage network lifecycle updates, and ensure high availability across multiple client sites.

What they look for

Network Administration LAN/WAN VPN Firewall Cisco Ubiquiti Fortinet Active Directory DNS DHCP VLANs Windows Server Microsoft 365 RMM PSA Network Security

Requirements

Requires 5+ years of high-level MSP experience with extensive hands-on knowledge of routing, switching, and network security. Candidates must possess strong troubleshooting skills and proficiency in Microsoft-centric environments including Active Directory and M365.

Full description

This is a remote position.

  • Design, configure, deploy, and maintain LAN/WAN, wireless, VPN, and firewall infrastructure for clients and internal environments
  • Monitor network performance and proactively resolve issues before they escalate Manage switches, routers, firewalls, access points, and other network hardware
  • (Cisco, Ubiquiti, Fortinet, SonicWall, or similar)
  • Administer Active Directory, DNS, DHCP, VLANs, and network security policies Perform patching, firmware updates, and lifecycle management of network equipment
  • Serve as an escalation point for Tier 1–3 tickets requiring network expertise across multiple client accounts
  • Conduct network assessments and provide consulting recommendations on infrastructure upgrades, security posture, and best practices
  • Support new client onboarding, including network audits, documentation, and migrations
  • Document network diagrams, configurations, and procedures for each client environment
  • Design and maintain bulk internet, Wi-Fi, and managed network services for

MDU/property clients

  • Troubleshoot resident-facing connectivity issues and coordinate with property management/ISP partners
  • Remotely configure, monitor, and support headend equipment, distributed antenna systems, and in-building wireless infrastructure, coordinating with on-site technicians as needed
  • Ensure network uptime and service quality across multiple properties
  • ​Provide clear, professional phone and remote support to clients and residents of all technical skill levels

Diagnose and resolve complex, multi-layered technical issues independently

Maintain accurate ticket notes, documentation, and after-hours/on-call coverage as needed

Requirements

5+ years of high-level MSP (or similar multi-client IT services) experience

Extensive hands-on networking knowledge: routing, switching, VLANs, firewalls, VPNs, wireless, and network security fundamentals

Strong troubleshooting and problem-solving skills, with the ability to diagnose complex issues under time pressure across all levels (Tier 1 through advanced/escalation-level work)

Comfortable and effective communicating by phone with clients and residents of varying technical backgrounds

Fluent written and spoken English

Experience supporting both business/consulting clients and larger managed infrastructure (e.g., multi-site or multi-tenant environments)

Strong working knowledge of Windows Server, Active Directory, DNS/DHCP, Microsoft 365/Entra, and common MSP tools (RMM, PSA/ticketing platforms) — we are a heavily Microsoft-centric environment

Ability to prioritize and manage multiple client environments and competing priorities simultaneously

Similar roles