Senior Technical Delivery Manager

As a Senior Technical Delivery Manager (TDM), you’ll guide client engagements from ideation to deployment for some of the world’s largest enterprises. You’ll be responsible for understanding client needs through data, conversations, and any other means necessary. You’ll work closely with Engineering, Design, and Sales.  You’ll face problems that require a mix of technical knowledge, creativity, critical thinking, and business acumen. To strengthen our growing delivery team, we are looking for an experienced TDM who is passionate about transforming technology into critical business value. The TDM will partner with and work closely with engineering teams and the client to orchestrate the delivery of our flagship solution. This role will consider applicants from either the Washington DC Metro Area or San Francisco Bay area.

Job responsibilities - How You Will Make An Impact

• Orchestrate: Work with clients, the business, and engineers to set strategy and collect and prioritize requirements.  Manage requirements documentation, milestone mapping, prioritization, and communication to facilitate project collaboration.
• Execute: Work with data scientists, machine learning engineers, software engineers, and designers to build products that delight our customers. Proactively identify assumptions, dependencies, issues, risks and drive discussions across the team to develop mitigation plans and implementation paths. Maintain compliance with IT and security policies and procedures.
• Strategize: Think widely about potential applications of machine learning and natural language processing techniques, translating capabilities built for individual clients into new features or customization options for our core products.

Relevant Skills and Experience:

• 5+ years of experience in a professional environment, ideally within a SaaS-based company
• Proven success managing large-scale enterprise data integration projects that are highly technical and cross-functional in nature
• Skilled in gathering and prioritizing requirements, leading scope discussions, and aligning on project priorities

Comfortable working across internal functions (Engineering, Product, Security, Compliance, Customer Experience, etc.) and with external client stakeholders

• Strong technical understanding with the ability to contribute to system design conversations and drive enterprise data and architecture initiatives
• Experience working with DoD or public sector clients and understanding of relevant processes (e.g., FedStart, ATO)
• Must hold an active Top Secret (TS) security clearance; TS/SCI strongly preferred

Bonus Points:

• Familiarity with machine learning workflows and core data science concepts (e.g., classification vs. regression, feature engineering, model selection and tuning, deployment considerations)
• Understanding of ML algorithms, database structures, or data pipeline development
• Background in coding or working closely with engineering teams

Primer works closely with the U.S. defense and intelligence establishment. Any offer of employment is conditioned on an applicant or employee being able to meet any applicable government contract requirements. The company may rescind any offer of employment to an applicant or terminate an employee if the applicant or employee is unable to perform the functions of the position in compliance with applicable government contracts or if an applicant or employee makes a false attestation of compliance. What We Offer At Primer, we are building innovative technology with a team of talented, passionate individuals who are driven to make an impact. As a Series D-funded company backed by leading investors, including Addition, USIT, Lux Capital, Amplify Partners, and Bloomberg Beta, we are committed to fostering a diverse, inclusive, and collaborative workplace where different perspectives and expertise drive innovation.

We believe great work starts with taking care of our people. We prioritize employee well-being, work-life balance, and a culture that encourages flexibility, professional growth, and sustainable performance. Our goal is to create an environment where every team member feels supported, valued, and empowered to do their best work. We offer competitive compensation and a comprehensive benefits package designed to support our employees and their families, including:

• Health & Wellness: Comprehensive medical, dental, and vision coverage, along with One Medical membership.
• Mental Health Support: On-demand mental health and well-being resources through Headspace Care+.
• Family & Fertility Benefits: Fertility and family-building support through Carrot, along with 100% paid parental leave.
• Fitness & Well-Being: Access to fitness and wellness programs through Wellhub (formerly Gympass).
• Work-Life Balance: Flexible vacation policy, dedicated Wellness Days, and a culture that encourages employees to recharge.
• Financial Wellness: Competitive compensation and a 401(k)-retirement savings plan.
• Remote Work Support: Remote work stipends and a monthly internet allowance to help employees stay connected and productive.

At Primer, we're committed to creating a workplace where our people can grow, thrive, and make a meaningful impact while maintaining a healthy balance between work and life.