About the role
The designer will manage the end-to-end product design process, from discovery and wireframing to high-fidelity prototyping and evaluative research. They will also maintain design systems, ensure accessibility compliance, and collaborate with product teams to iterate based on UX metrics and user feedback.
What they look for
Requirements
Candidates must hold a bachelor's degree in a design-related field and possess at least 3 years of experience in e-commerce or retail environments. A strong portfolio demonstrating shipped B2C work, systems thinking, and proficiency in Figma and accessibility standards is required.
Full description
- Discovery → delivery: Plan and run lean discovery; translate insights into flows, wireframes, and high‑fidelity prototypes; validate with evaluative research.
- E‑grocery & omnichannel: Design list‑building, re‑order, substitutions, delivery slotting, order tracking, and receipts.
- Design system: Evolve tokens/components, variants, and patterns with RTL/LTR parity and localization; maintain code parity (Storybook/design‑token exports) and CI checks for a11y/theming.
- Metrics & experiments: Define UX metrics and baselines; partner on instrumentation; propose A/B / multivariate tests; iterate to measurable uplifts (order conversion, AOV, reorder rate, retention, Customer feedback).
- Content & trust: Write clear Arabic/English microcopy; design for transparent pricing, consent, substitutions, and inventory nuance; build trustworthy UI.
- Accessibility & performance: Enforce WCAG 2.2 AA; set Core Web Vitals budgets; design resilient flows for intermittent connectivity.
- Cross‑functional delivery: Partner with Product on scope/dependencies/risks; break work into incremental releases.
- Documentation & hygiene: Keep decisions documented; maintain tidy, versioned design files with naming conventions and traceability.
Requirements
- Bachelor’s in HCI/Interaction/Product Design, Human Factors, Visual/Industrial Design, or similar.
- Experience: 3+ years designing for e‑commerce/omnichannel retail, grocery/CPG, marketplaces.
- Experience at a top MENA company or startup.
- Portfolio with shipped work (B2C shopper flows and/or internal retail tools), showing problem → solution → impact, systems thinking, and measurable results.
- Tools & craft: Figma (auto‑layout, variables, prototyping), design tokens, component libraries, usability testing fundamentals.
- Accessibility & performance: WCAG, performance‑aware design, high‑quality handoff, file/version hygiene.
- Proven ability to navigate ambiguity, make trade‑offs, and deliver outcomes with incomplete data and shifting priorities.
- AI fluency: Safe, effective use of AI/LLMs to accelerate research, content, synthesis, and QA.
Benefits
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