JobCubby JobCubby
Sign up
SNSIN

Network Security Engineer

SNSIN Navi Mumbai, Maharashtra, India · ₹700K/yr

Computer and Network Security · 201-500 employees

5 d ago
security Junior (0-2 yrs) Full-time India
Create a free account to apply — email only, no card. You can also save this posting or score it against your profile with AI.

Applying here? Try the free cover letter tool — paste this posting and your résumé, no account needed.

About the role

Provide technical support, configuration, and maintenance for Forcepoint security solutions while troubleshooting network and web security issues. Manage customer support tickets, ensure SLA compliance, and maintain accurate technical documentation.

What they look for

Network Security Network Administration Forcepoint Firewall Web Security Troubleshooting Technical Support CCNA Sophos WatchGuard Security Policy Configuration Rule Management Customer Support SLA Management

Requirements

Requires 1-2 years of experience in network security or administration and a mandatory CCNA certification. Candidates must possess a strong troubleshooting mindset and the ability to work in a customer-facing environment.

Full description

  • Provide technical support and troubleshooting for Forcepoint security solutions.
  • Configure, monitor, and maintain Forcepoint security products as per customer requirements.
  • Troubleshoot firewall, network security, web security, and related connectivity issues.
  • Analyze technical issues, identify root causes, and implement appropriate resolutions.
  • Handle customer support tickets and ensure timely resolution within defined SLAs.
  • Coordinate with customers and internal teams to resolve technical issues.
  • Maintain accurate ticket updates, troubleshooting records, and technical documentation.
  • Assist with security policy configuration, rule management, and routine maintenance activities.
  • Escalate complex technical issues to the appropriate teams when required.

Requirements

  • 1-2 years of experience in Network Security / Network Administration.
  • Strong troubleshooting mindset with the ability to analyze and resolve technical issues.
  • Ability to work independently and provide technical leadership to the team and Team management.
  • Comfortable working in a customer-facing technical environment.
  • Any Forcepoint related certification is added advantage
  • CCNA certification is mandatory.
  • Experience with Sophos/WatchGuard security solutions is added advantage.

Similar roles