BHS

HRIS Business Analyst

BHS Indiana, United States

Hospitals and Health Care · 5,001-10,000 employees

19 h ago
Remote business-analyst Mid (2-5 yrs) Full-time United States
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About the role

The Workday Service Desk Analyst manages Workday requests, provides user training, and resolves issues via tickets, email, and phone. They also perform ad hoc data analysis, report writing, and advise the HRIS Director on process improvements.

What they look for

Workday HRIS Data Analysis Report Writing Customer Service Issue Resolution Process Improvement Cherwell Training

Requirements

Candidates must have an associate degree and at least 2 years of relevant experience. Additional direct experience may be substituted for the educational requirement.

Full description

Summary

The Workday Service Desk Analyst serves as owner of Workday requests, training, and issue resolution via Cherwell tickets, email, and phone. Ad hoc responsibilities such as report writing, data analysis and clean up, and project support are also additional responsibilities of this role. Advise HRIS Director of common or recurring issues that may require process improvement development. Customer service and training for all Workday users is often required.Job Description:

Baptist Health is looking for a Workday Service Desk Analyst to join our team.

This is a remote position that requires residency in KY or IN

The Workday Service Desk Analyst serves as owner of Workday requests, training, and issue resolution via Cherwell tickets, email, and phone. Ad hoc responsibilities such as report writing, data analysis and clean up, and project support are also additional responsibilities of this role.  Advise HRIS Director of common or recurring issues that may require process improvement development. Customer service and training for all Workday users is often required.

Requirements

  • Associate Degree
  • 2 years experience
  • Additional direct experience above minimum job-related experience listed above may be substituted for degree

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

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