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Centific

Senior Product Data Analyst (Mandarin & English)

Centific Penang, Malaysia

Software Development · 5,001-10,000 employees

Oct 15
Remote data-analyst Senior (5-10 yrs) Full-time Malaysia
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About the role

The analyst will support the PPG STCA team by querying and analyzing product telemetry and user signals to identify trends and opportunities. They will also develop recurring reports and dashboards to provide data-driven insights for product initiatives and cross-functional stakeholders.

What they look for

Data Analysis Product Telemetry User Signals Data Visualization Dashboard Development Product Metrics Feature Adoption User Behavior Analysis SQL Data Extraction Analytical Reporting Cross-functional Collaboration Mandarin English

Requirements

The role requires a senior-level professional capable of investigating product performance and user behavior metrics. Proficiency in both Mandarin and English is required to effectively partner with teams in China and the US.

Full description

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.

Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

About Job

Primary Responsibilities

  • Support the PPG STCA team with daily production data analysis and ad hoc analytical requests.
  • Query, extract, and analyze product telemetry and user signals to identify opportunities, trends, and potential issues.
  • Provide data-driven insights to support Agent Growth, Vertical Skills, and related product initiatives.
  • Investigate product performance, user behavior, feature adoption, and other key product metrics.
  • Develop recurring reports, dashboards, and visualizations to support data-driven decision-making and rapid product iteration.
  • Partner closely with Product Managers, Applied Scientists, Engineers, and stakeholders across both China and the US.

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, sex (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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