JobCubby JobCubby
Sign up
Oracle

Support Engineer

Oracle Nashville, Tennessee, United States

IT Services and IT Consulting · 10,001+ employees

6 h ago
support-engineer Mid (2-5 yrs) Full-time United States
Log in to apply, save this posting, or score it against your profile with AI.

About the role

Provide functional and technical support for the Oracle Health Electronic Medical Record suite while serving as a primary point of contact for customers. Collaborate with internal teams to resolve complex issues and ensure high levels of client satisfaction.

What they look for

Customer service Technical support Conflict resolution Prioritization Compliance Stress tolerance Oracle Health EMR Troubleshooting Cloud solutions AI

Requirements

Requires at least 4 years of experience in customer or technical support, or a Bachelor's degree in a related field. Candidates must be U.S. citizens and possess the ability to obtain a government security clearance.

Benefits

Medical Life insurance Retirement options Volunteer programs

Full description

Support Engineer – Oracle Health

Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite – 3 days/week)

U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the appropriate government security clearance is required.

Overview

As a Support Engineer, you will provide functional and technical support for the Oracle Health Electronic Medical Record (EMR) suite. In this role, you will serve as a primary point of contact for customers, delivering post-sales support, troubleshooting issues, and ensuring a high level of client satisfaction.

You will act as both a problem solver and customer advocate, supporting healthcare clients while collaborating across internal teams to resolve complex issues.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Similar roles