Senior Technical Writer

The Senior Technical Writer is an individual contributor role embedded at the intersection of Product, Engineering, and Customer Experience. The right person owns every piece of content that helps our Sales and customers understand, install, integrate with, and get value from Webfleet’s products — across hardware, software, and developer-facing APIs — from first draft through translation, publication, and ongoing maintenance. It is a high-scope, high-ownership role that requires equal comfort with structured authoring tools, developer documentation, project coordination, and stakeholder management. This position liases with complex stakeholders, vendors and marketing to drive the associated deliverables across the business into our product portfolio.

Here's a little taste of your challenge:

Product Content:

• Product kits, posters, and box inserts (print-ready and digital formats), including in-box and online materials localised for all markets.

• Version control and update cycles tied to product releases.

• Maintain the Product Availability Matrix, ensuring quarterly accuracy.

User & Installation Guides:

• Digital user guides for all hardware and software products.

• Installation guides formatted for knowledge base and video library.

• Maintenance and accuracy review on existing documentation.

Webfleet Release Communications:

• Quarterly digital release calendar for customers and partners.

• Release notes for hardware and software updates.

• How-to and technical workflow content for end users.

API & OEM.connect Documentation:

• Customer-facing API reference docs, integration guides, and changelogs.

• OEM.connect documentation covering setup, configuration, and use cases.

• Maintain accuracy as endpoints, and integration specs evolve.

Localization & Translations:

• Manage the on-premise translations platform day-to-day.

• Intake, route, and track all translation requests from internal teams  on non- marketing projects.

• Own vendor procurement, review cycles, and quality sign-off for product required translations.

Cross-Team Collaboration:

• Embedded partner to Product and Engineering on all new releases.

• Translate technical specs and changelogs into customer-ready language.

• Coordinate content readiness as part of the release process.

Content Maintenance:

• Keep all materials current as products evolve.

• Audit and retire outdated content across all channels.

• Ensure consistency across formats, markets, and languages.

 

Who are you:

• 5+ years technical writing for hardware or software products

• Experience writing API and developer-facing documentation

• Experience managing a TMS or localization platform

• Proven ability to own a content calendar independently

• Strong grasp of structured authoring (DITA, Markdown, or similar)

• Excellent written English, comfortable reading engineering specs, API references, and changelogs

Strong Differentiators:

• Experience with OEM or partner integration documentation

• Experience with print-production workflows (packaging, inserts)

• Background managing external translation vendors

• Familiarity with knowledge base platforms (Confluence, Jira, etc.)

• Exposure to video scripting or production coordination

• Multilingual proficiency is a plus, not a requirement

How success is measured:

On-time delivery - content ships with the product, not after.

Translation accuracy - zero critical errors reaching market.

API doc quality - developer support tickets from doc gaps trend down.

Content freshness - all materials current within one release cycle.

Stakeholder satisfaction - Product & Engineering rate content as release-ready.

Let’s not forget the good stuff!

• Working from home up to 3 days a week,

• 500 euros gross to set up your home office and additional monthly home office allowance,

• Chance to work abroad for 40 working days per year,

• Birthday off and volunteering time off,

• Additional health and dental insurance,

• 100% employer funded pension scheme,

• Lunch, childcare or transportation vouchers,

• Unlimited access to LinkedIn Learning,

• Access to Gofluent platform to learn new languages,

• Free access to CALM (top mental health app),

• Employee Assistance Program,

• Discount on Bridgestone tyres.

    

Who are we?

Webfleet is Bridgestone’s globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.  

Webfleet contributes towards the delivery of The Bridgestone E8 Commitment. This broad, global corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. These provide a compass to guide strategic priorities, decision making and actions throughout every area of the business. 

More information at: webfleet.com. Follow us on X: @WebfleetNews and LinkedIn @Webfleet. For more information on Bridgestone corporation visit Bridgestone.com or the Bridgestone Newsroom.  

Want to join us? If that’s a yes, please apply and upload your CV (In English)

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.