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VAM Systems

Technical Support Engineer

VAM Systems Manama, Capital, Bahrain

IT Services and IT Consulting · 51-200 employees

2 h ago
support-engineer Junior (0-2 yrs) Full-time Bahrain
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About the role

Provide Level 1 technical support for incidents and service requests while maintaining IT devices and applications. Monitor recurring technical issues and ensure all support activities are properly documented.

What they look for

Technical Support Level 1 Support Incident Management Service Requests IT Device Installation IT Device Configuration IT Device Maintenance Application Maintenance Technical Documentation Troubleshooting

Requirements

The role requires the ability to install, configure, and maintain IT hardware and software systems. Candidates must be capable of escalating complex issues and maintaining accurate support documentation.

Full description

Job Description

We are currently looking for Technical Support Engineer for our Bahrain operations with the following skillsets & terms and conditions:

 

Skills

 

  • Provide Level 1 support for incidents and service requests.
  • Install, configure, and maintain IT devices and applications.
  • Escalate unresolved issues to higher support levels.
  • Maintain support documentation and follow-up activities.
  • Monitor recurring technical issues and report findings.

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