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HMSA

BlueCard Business Analyst I

HMSA Honolulu, Hawaii, United States

Insurance · 1,001-5,000 employees

Sep 11
business-analyst Junior (0-2 yrs) Full-time United States
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About the role

The Business Analyst provides daily production support, including monitoring performance, triaging issues, and creating operational documentation. They also assist with project implementations by developing training materials and executing test cases.

What they look for

Production support Data analysis Trend analysis Triage Operational workflows Access management Audit support Test scenarios Test cases Test data generation Training material development Microsoft Office Word PowerPoint Excel Outlook

Requirements

Candidates must have a bachelor's degree and at least one year of related work experience. Strong analytical and communication skills, along with proficiency in Microsoft Office applications, are required.

Full description

  • Provides general production support:
  • Monitor daily production performance and inventory levels as assigned.
  • Conduct data and trend analysis to identify areas of improvements.
  • Triage daily production issues. Recommend and implement interim workarounds.
  • Recommend solutions and/or corrective actions for issues that are brought to the attention of the unit.
  • Create and update operational workflows and documentation.
  • Process Access Management requests.
  • Assist with audits.
  • Support production activities as assigned
  • Assist on production changes/fixes and small project implementations:
  • Support testing activities to include writing requirements-based test scenarios and test cases, generate test data, execute test cases and review results for approval to production.
  • Assist on medium and large project implementations as assigned:
  • Develop training material and conduct training and presentations.
  • Assist with testing and testing activities.
  • Performs all other miscellaneous responsibilities and duties as assigned or directed.

Qualifications

  • Bachelor's degree and one year related work experience; or an equivalent combination of education and related work experience.
  • Effective analytical skills
  • Effective verbal and written communication skills
  • Experience in developing reference and training documentation.
  • Basic working knowledge of Microsoft Office applications including but not limited to Word, PowerPoint, Excel, and Outlook/Email

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